Russ, check for a CD in the cdrom drive. If there remove it. You can try
a System Restore from Safe Mode. On next
Startup tap F8 until you get a Menu. Select Safe Mode. If XP boots up
go to Start>All Programs>Accessories>System Tools>System Restore. Just
follow the instructions.
HP's solution is for the user to throw away their perfectly good hardware
and buy brand new ones. The problem is caused by incompatible (or more
accurately, non-compliant) drivers.
I have some sympathy with that point of view but nevertheless HP do make
available some updated drivers and software. If the model is current and
a new driver is needed they would eventually lose market share by not
protecting sales of older but current models. At least I would say that
logical to presume but perhaps you know otherwise. I have several HP
products where I have downloaded updates.
Does the review of a Knowledge Base encompass the check I suggested?
--
Regards.
Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA
Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Not that I am aware of. HP simply doesn't care about providing proper
drivers. Some they release work, some don't. If not, their attitude is "Oh
well, guess you need newer hardware". I have experienced this first hand on
a number of occasions.
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