My computer won't recognize Dell 1700 printer

F

Festus

My Dell Dimension 2400 desktop computer...Windows XP...won't recognize
my Dell 1700 mono printer.
When I go through the setup wizard, the message says "can't install
driver."
I am using a parallel cable to connect the printer and the computer.
Any suggestions?
Thanks,
David
 
J

Jan Alter

Couple of things to try.
Make sure the parallel port is enabled in your bios and has an address.
Additionally there may be several settings for the port; 'enhanced', etc.
Check the documentation of the printer to see which setting is indicated.
Go to Dell and download the latest driver for the printer for your OS.
Try a different printer cable
 

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