my computer is so slow to start


G

Gerald S

Hello,

could some one please offer some advice on my problem please.

I have windows xp home edition which is fully kept up to date, now my
computer takes so long to start up, from switching on I get the screen with
the loading bar crossing then I get a black screen for 2 whole minutes then I
get my desktop with no icons for a further minute all in all it is almost 5
minutes before I can use the computer.

any suggestions would be gratefully recieved

regards

Gerald
 
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S

Shenan Stanley

Gerald said:
could some one please offer some advice on my problem please.

I have windows xp home edition which is fully kept up to date, now
my computer takes so long to start up, from switching on I get the
screen with the loading bar crossing then I get a black screen for
2 whole minutes then I get my desktop with no icons for a further
minute all in all it is almost 5 minutes before I can use the
computer.

any suggestions would be gratefully recieved

Windows XP Home Edition... Okay.

- Service pack level?...
- Running on an 400MHz processor with 64MB memory and a 10GB HDD with less
than 50MB free space?...
- Last full AntiVirus scan was performed on?... (with?...)
- Last full AntiSpyware scan was performed on?... (with?...)
- Hardware drivers are all current from the manufacturer of each component
(not Microsoft updates)?...
- Last disk cleanup and defragmentation was perfomed on what date?...
- How many startup programs are loading?...

( In other words - more details, please. ;-) )
 
G

Gerald S

Apologies for not supplying enough details.

Windows XP home edition service pack 2 (build 2600)
3.20 gigahertz intel pentium 4
250.05 gb usable hard drive capacity
233.06 gb hard drive free space
antivirus full scan with McAfee today.
defraged and disk clean up performed this last weekend.
msconfig tells me there are 18 programs starting up
I found one driver for my creative webcam that I updated

not sure what other information to provide.

thanks for your help
 
K

Ken Blake, MVP

Apologies for not supplying enough details.

Windows XP home edition service pack 2 (build 2600)
3.20 gigahertz intel pentium 4
250.05 gb usable hard drive capacity
233.06 gb hard drive free space
antivirus full scan with McAfee today.
defraged and disk clean up performed this last weekend.
msconfig tells me there are 18 programs starting up



The number of autostarting programs is not important. *Which* programs
they are is what's important.

How much RAM do you have?

Is this behavior new, or has it always been slow to start?

If it's new, what have you changed recently?

Is it just slow in starting or is it slow in everything it does?
 
G

Gerald S

I have 512 mb ram

this is a new problem, the only thing I have changed is the webcam, but if I
am honest I can not remember if it was slow starting before i added it or
after, I have updated the driver for it, creative vista webcam.
 
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G

Gerry

Gerald

What errors appear in Event Viewer?

Please post copies of all Error and Warning Reports appearing in the
System and Application logs in Event Viewer relating to the last boot in
normal mode . No Information Reports or Duplicates please. Indicate
which also appear in a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.



--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute


Gerald said:
I have 512 mb ram

this is a new problem, the only thing I have changed is the webcam,
but if I am honest I can not remember if it was slow starting before
i added it or after, I have updated the driver for it, creative vista
webcam.
 
J

Jim

Gerald S said:
Update.

I also have a program called spybot
Do you also have TeaTimer? TeaTimer runs all the time, but Spybot does not.
I got rid of TeaTimer because I became very tired seeing its nagging
messages.
Jim
 
G

Gerald S

These are the programs I have running
HDAShCut
Atiptaxx
CAMTHINS
SOUNDMAN
ALCWZRD
ALCMTR
Delay
Mixer
McAfeeDataBackup
LogOnHook
Mcagent
Dragdiag
NeroCheck
Ctfmon
SMSsystemAnalyzer
TeaTimer
HP Digital Imaging
HP Photosmart
 
G

Gerald S

Thank you for this information and I see more than 40 errors. I have chosen
one of each type of error.
Event Type: Error
Event Source: VBRuntime
Event Category: None
Event ID: 1
Date: 13/07/2008
Time: 14:40:03
User: N/A
Computer: MR-08408BD18B88
Description:
The VB Application identified by the event source logged this Application
MSICUU: Thread ID: 3748 ,Logged:

Success:
C:\Program Files\Windows Installer Clean Up\msizap.exe TW!
{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: MsiInstallerEvent Type: Error
Event Source: VBRuntime
Event Category: None
Event ID: 1
Date: 13/07/2008
Time: 14:44:48
User: N/A
Computer: MR-08408BD18B88
Description:
The VB Application identified by the event source logged this Application
MSICUU: Thread ID: 1344 ,Logged:

Failed:
C:\Program Files\Windows Installer Clean Up\msizap.exe TW!
{FE7E1DD7-EBCE-4696-ADE2-22BDBF2372DA}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Category: None
Event ID: 1013
Date: 21/07/2008
Time: 10:07:35
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
Product: Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) -- No
qualifying products found to apply this update

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 36 38 34 36 33 38 39 {6846389
0008: 43 2d 42 41 43 30 2d 34 C-BAC0-4
0010: 33 37 34 2d 38 30 38 45 374-808E
0018: 2d 42 31 32 30 46 38 36 -B120F86
0020: 41 46 35 44 37 7d AF5D7}


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 27/07/2008
Time: 14:12:30
User: N/A
Computer: MR-08408BD18B88
Description:
Faulting application hpqtra08.exe, version 70.0.170.0, faulting module
hpqcxm08.dll, version 70.0.170.0, fault address 0x00004728.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 68 70 71 ure hpq
0018: 74 72 61 30 38 2e 65 78 tra08.ex
0020: 65 20 37 30 2e 30 2e 31 e 70.0.1
0028: 37 30 2e 30 20 69 6e 20 70.0 in
0030: 68 70 71 63 78 6d 30 38 hpqcxm08
0038: 2e 64 6c 6c 20 37 30 2e .dll 70.
0040: 30 2e 31 37 30 2e 30 20 0.170.0
0048: 61 74 20 6f 66 66 73 65 at offse
0050: 74 20 30 30 30 30 34 37 t 000047
0058: 32 38 0d 0a 28..




Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 28/07/2008
Time: 07:19:35
User: N/A
Computer: MR-08408BD18B88
Description:
Fault bucket 126818269.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 32 36 38 31 38 32 36 12681826
0010: 39 0d 0a 9..



:
 
G

Gerry

Gerald

You missed this part!

Please post copies of all Error and Warning Reports appearing in the
System and Application logs in Event Viewer relating to the last boot in
normal mode .

Errors two weeks ago are of no interest. To pinpoint a current problem
you need to concentrate on current information. Restart your computer
and see what errors are reported. They need to appear in the 5 minute
time frame.

I would dump System Mechanic!

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Gerald said:
Thank you for this information and I see more than 40 errors. I have
chosen one of each type of error.
Event Type: Error
Event Source: VBRuntime
Event Category: None
Event ID: 1
Date: 13/07/2008
Time: 14:40:03
User: N/A
Computer: MR-08408BD18B88
Description:
The VB Application identified by the event source logged this
Application MSICUU: Thread ID: 3748 ,Logged:

Success:
C:\Program Files\Windows Installer Clean Up\msizap.exe TW!
{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: MsiInstallerEvent Type: Error
Event Source: VBRuntime
Event Category: None
Event ID: 1
Date: 13/07/2008
Time: 14:44:48
User: N/A
Computer: MR-08408BD18B88
Description:
The VB Application identified by the event source logged this
Application MSICUU: Thread ID: 1344 ,Logged:

Failed:
C:\Program Files\Windows Installer Clean Up\msizap.exe TW!
{FE7E1DD7-EBCE-4696-ADE2-22BDBF2372DA}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Category: None
Event ID: 1013
Date: 21/07/2008
Time: 10:07:35
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
Product: Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
-- No qualifying products found to apply this update

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 36 38 34 36 33 38 39 {6846389
0008: 43 2d 42 41 43 30 2d 34 C-BAC0-4
0010: 33 37 34 2d 38 30 38 45 374-808E
0018: 2d 42 31 32 30 46 38 36 -B120F86
0020: 41 46 35 44 37 7d AF5D7}


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 27/07/2008
Time: 14:12:30
User: N/A
Computer: MR-08408BD18B88
Description:
Faulting application hpqtra08.exe, version 70.0.170.0, faulting module
hpqcxm08.dll, version 70.0.170.0, fault address 0x00004728.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 68 70 71 ure hpq
0018: 74 72 61 30 38 2e 65 78 tra08.ex
0020: 65 20 37 30 2e 30 2e 31 e 70.0.1
0028: 37 30 2e 30 20 69 6e 20 70.0 in
0030: 68 70 71 63 78 6d 30 38 hpqcxm08
0038: 2e 64 6c 6c 20 37 30 2e .dll 70.
0040: 30 2e 31 37 30 2e 30 20 0.170.0
0048: 61 74 20 6f 66 66 73 65 at offse
0050: 74 20 30 30 30 30 34 37 t 000047
0058: 32 38 0d 0a 28..




Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 28/07/2008
Time: 07:19:35
User: N/A
Computer: MR-08408BD18B88
Description:
Fault bucket 126818269.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 32 36 38 31 38 32 36 12681826
0010: 39 0d 0a 9..



:


What errors appear in Event Viewer?

Please post copies of all Error and Warning Reports appearing in the
System and Application logs in Event Viewer relating to the last
boot in normal mode . No Information Reports or Duplicates please.
Indicate which also appear in a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

A tip for posting copies of Error Reports! Run Event Viewer and
double click on the error you want to copy. In the window, which
appears is a button resembling two pages. Click the button and close
Event Viewer.Now start your message (email) and do a paste into the
body of the message. Make sure this is the first paste after exiting
from
Event Viewer.



--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
 
Ad

Advertisements

K

Ken Blake, MVP

I have 512 mb ram


It depends on what apps you run, but for most people that's
sufficient, so that's unlikely to be the problem.

this is a new problem, the only thing I have changed is the webcam, but if I
am honest I can not remember if it was slow starting before i added it or
after, I have updated the driver for it, creative vista webcam.


You didn't answer the question "Is it just slow in starting or is it
slow in everything it does?"

My personal view is that the attention many people pay to how long it
takes to boot is unwarranted. Assuming that the computer's speed is
otherwise satisfactory, it may not be worth worrying about. Most
people start their computers once a day or even less frequently. In
the overall scheme of things, even a few minutes to start up isn't
very important. Personally I power on my computer when I get up in the
morning, then go get my coffee. When I come back, it's done booting. I
don't know how long it took to boot and I don't care.

Also tell us *which* programs start automatically.

Note that McAfee, along with Norton, is one of the worst and
worst-performing anti-virus programs that exist. That could be a good
part of your problem.

And you mention scanning for viruses, but you say nothing about what
anti-spyware protection you use. Spyware is responsible for a good
part of the performance problems you se around.

 
G

Gerald S

I have re- booted and there does not seem so many errors but the pc is still
black screening and taking a good 5 mins to load. below are the warnings and
errors

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:38:04
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is disabled
or because it has no enabled devices associated with it. " attempting to
start the service usnjsvc with arguments "" in order to run the server:
{98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:37:54
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is disabled
or because it has no enabled devices associated with it. " attempting to
start the service usnjsvc with arguments "" in order to run the server:
{98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:37:43
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is disabled
or because it has no enabled devices associated with it. " attempting to
start the service usnjsvc with arguments "" in order to run the server:
{98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:37:32
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is disabled
or because it has no enabled devices associated with it. " attempting to
start the service usnjsvc with arguments "" in order to run the server:
{98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
 
G

Gerry

Gerald

What is the status of "Messenger Sharing USN Journal Reader service"?
Start, Control Panel, Administrative Tools, Services. Is it listed?

Windows Live Messenger is looking for it during the boot process and not
managing to start the Service. Do you use Windows Live Messenger?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerald said:
I have re- booted and there does not seem so many errors but the pc
is still black screening and taking a good 5 mins to load. below are
the warnings and errors

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:38:04
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it. "
attempting to start the service usnjsvc with arguments "" in order to
run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:37:54
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it. "
attempting to start the service usnjsvc with arguments "" in order to
run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:37:43
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it. "
attempting to start the service usnjsvc with arguments "" in order to
run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:37:32
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it. "
attempting to start the service usnjsvc with arguments "" in order to
run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Gerry said:
Gerald

You missed this part!

Please post copies of all Error and Warning Reports appearing in the
System and Application logs in Event Viewer relating to the last
boot in normal mode .

Errors two weeks ago are of no interest. To pinpoint a current
problem you need to concentrate on current information. Restart your
computer and see what errors are reported. They need to appear in
the 5 minute time frame.

I would dump System Mechanic!

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
G

Gerry

Ken

SMSsystemAnalyzer

No comment Ken on this?

I would have expected "snake oil" at least <G>!


--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

I have 512 mb ram


It depends on what apps you run, but for most people that's
sufficient, so that's unlikely to be the problem.

this is a new problem, the only thing I have changed is the webcam,
but if I am honest I can not remember if it was slow starting before
i added it or after, I have updated the driver for it, creative
vista webcam.


You didn't answer the question "Is it just slow in starting or is it
slow in everything it does?"

My personal view is that the attention many people pay to how long it
takes to boot is unwarranted. Assuming that the computer's speed is
otherwise satisfactory, it may not be worth worrying about. Most
people start their computers once a day or even less frequently. In
the overall scheme of things, even a few minutes to start up isn't
very important. Personally I power on my computer when I get up in the
morning, then go get my coffee. When I come back, it's done booting. I
don't know how long it took to boot and I don't care.

Also tell us *which* programs start automatically.

Note that McAfee, along with Norton, is one of the worst and
worst-performing anti-virus programs that exist. That could be a good
part of your problem.

And you mention scanning for viruses, but you say nothing about what
anti-spyware protection you use. Spyware is responsible for a good
part of the performance problems you se around.

 
K

Ken Blake, MVP

Ken

SMSsystemAnalyzer

No comment Ken on this?

I would have expected "snake oil" at least <G>!



Sorry, Gerry. I'm lost and don't know what you're referring to. I
don't see a reference to SMSsystemAnalyzer in what you quoted below.
Besides, I'm not familiar with it.
 
Ad

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G

Gerald S

Gerry.

I have followed your instructions, and I have found "Messenger Sharing USN
Journal Reader service" and under the general tab this is disabled, could
this be the problem ? and I do use live messenger.

thanks so much for your patience and help
 
G

Gerry

Ken

SMSsystemAnalyzer = System Mechanic!

The second reply to your post, which obviously you have not seen!

These are the programs I have running
HDAShCut
Atiptaxx
CAMTHINS
SOUNDMAN
ALCWZRD
ALCMTR
Delay
Mixer
McAfeeDataBackup
LogOnHook
Mcagent
Dragdiag
NeroCheck
Ctfmon
SMSsystemAnalyzer
TeaTimer
HP Digital Imaging
HP Photosmart

Ken Blake said:
The number of autostarting programs is not important. Which programs
they are is what's important.

How much RAM do you have?

Is this behavior new, or has it always been slow to start?

If it's new, what have you changed recently?

Is it just slow in starting or is it slow in everything it does?


--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Ken

SMSsystemAnalyzer

No comment Ken on this?

I would have expected "snake oil" at least <G>!



Sorry, Gerry. I'm lost and don't know what you're referring to. I
don't see a reference to SMSsystemAnalyzer in what you quoted below.
Besides, I'm not familiar with it.



 
G

Gerry

Gerald

Change the start-up type for the "Messenger Sharing USN Journal Reader
service" to manual. Start, Control Panel, Administrative Tools,
Services. Right click on "Messenger Sharing USN Journal Reader service",
select Properties, General tab and using the scroll change the
Start-Up type to manual and click on Apply and OK. Restart the computer.

Does the computer boot quicker? Is there still an error in Event Viewer
for the latest boot?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Ad

Advertisements

G

Gerald S

Gerr,

I have dont as you suggested, changed the start up to manual rebooted and
checked the event viewer, the appears to be no errors in either application
or system on the last boot, however the start up is exactly the same length
of time, I thought you had it there.

thanks for you help to date it really is appreciated.
 

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