my computer crashes help me plz :/

G

Guest

my computer crashes ,screen turns off and the sound stop workin and u cant do
anything ,and the computer stays like that and it dont restart by it
self,and it doesnt come up any blue screen.
this usally happens when i play games plz help me its very frustrating when i
crashes,it could be because my graphic card dont have a cooler but i dont
know for sure
thanks in advance///celal
 
M

Malke

celal said:
my computer crashes ,screen turns off and the sound stop workin and u
cant do anything ,and the computer stays like that and it dont restart
by it self,and it doesnt come up any blue screen.
this usally happens when i play games plz help me its very frustrating
when i crashes,it could be because my graphic card dont have a cooler
but i dont know for sure
thanks in advance///celal

I'm sorry, but this is not enough information for you to get a specific
answer. It does sound like hardware issues, so here are some general
hardware troubleshooting steps:

1) Open the computer and run it open, cleaning out all dust bunnies and
observing all fans (overheating will cause system freezing). Obviously
you can't do this with a laptop, but you can hear if the fan is running
and feel if the laptop is getting too hot.

2) Test the RAM - I like Memtest86+ from www.memtest.org. Obviously, you
have to get the program from a working machine. You will either
download the precompiled Windows binary to make a bootable floppy or
the .iso to make a bootable cd. If you want to use the latter, you'll
need to have third-party burning software on the machine where you
download the file - XP's built-in burning capability won't do the job.
In either case, boot with the media you made. The test will run
immediately. Let the test run for an hour or two - unless errors are
seen immediately. If you get any errors, replace the RAM.

3) Test the hard drive with a diagnostic utility from the mftr. Download
the file and make a bootable floppy or cd with it. Boot with the media
and do a thorough test. If the drive has physical errors, replace it.

4) The power supply may be going bad or be inadequate for the devices
you have in the system. The adequacy issue doesn't really apply to a
laptop, although of course the power supply can be faulty.

5) Test the motherboard with something like TuffTest from
www.tufftest.com. Sometimes this is useful, and sometimes it isn't.

Testing hardware failures often involves swapping out suspected parts
with known-good parts. If you can't do the testing yourself and/or are
uncomfortable opening your computer, take the machine to a professional
computer repair shop (not your local equivalent of BigStoreUSA).

Malke
 

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