My computer crashes all the time and I cant get it to wake up!

[Ceri]

I have an new computer - with Vista -and it constantly freezes. There is
nothing that I can do other than switch it off which is really bad for it.
Also - if it goes to sleep - nothing wakes it up - so again I have to switch
it off first. Any help?

 

[peter]

Have you complained to the company you purchased it from.????........its
called a warranty
peter

 

[Rick Rogers]

Hi Ceri,

I have an new computer

Which means you also have a warranty. A freezing computer, especially a new
one, often indicates a hardware issue. You should exercise that warranty you
got and have the system checked by a technician.

Possible causes are (but are not limited to):

- faulty ram
- faulty cpu
- faulty motherboard
- faulty power supply
- corrupt or non-compliant video drivers
- background application or service conflict

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com