My activation key isn't working

[Ramy]

Hello,

I reinstalled my Windows Vista Home Premium, but now it says my key isn't
valid.
So I kind of ignored it for a while, but now I get that tiny text in the
lower-right corner, and the Aero theme is gone.

I tried to solve it with that pop up I got. I had to type 9 keys of 6
numbers in my telephone, and I got a key back. (That 'woman' on the telephone
said we were going to activate my XP?)
After that it said my Windows was activated. So I clicked on Close, and I
kept getting that popup and messages.

What can I do now?
I bought this PC with Home Premium installed...

Thanks!

 

[PvdG42]

Hello,

I reinstalled my Windows Vista Home Premium, but now it says my key isn't
valid.
So I kind of ignored it for a while, but now I get that tiny text in the
lower-right corner, and the Aero theme is gone.

I tried to solve it with that pop up I got. I had to type 9 keys of 6
numbers in my telephone, and I got a key back. (That 'woman' on the
telephone
said we were going to activate my XP?)
After that it said my Windows was activated. So I clicked on Close, and I
kept getting that popup and messages.

What can I do now?
I bought this PC with Home Premium installed...

Thanks!

It sounds like you let your time period for activation expire and now Vista
is in reduced functionality mode?
If I were you, I'd call the telephone activation number back, and explain
that a) you're past the activation time limit, and b) that the previous
telephone activation activation did not work.

 

[John Barnett MVP]

Does it say 'your key is invalid' or 'you key is already in use?' If it is
the later then see this link on my website:
http://vistasupport.mvps.org/product_key_already_in_use.htm

--
--
John Barnett MVP
Associate Expert
Windows - Shell/User

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..

 

[Ramy]

When I go to Computer and enter my activation key, it says my key is invalid.
But when I do the whole thing with the telephone, it says my Windows is
activated (which is not true).

I think I'll call Microsoft tomorrow.

Thanks for the help!

And sorry for my English.

 

[John Barnett MVP]

Your English I fine, Ramy.

An invalid key can be caused by mis-typing the correct key code, this is
especially true if you have written the product code number down. It is
extremely easy to misread a B for an 8. I would check that you are typing in
the correct product key numbers/letter first.

If you do need to call the Microsoft activation line just remember that it
is automated and that if the automated service refuses activation that you
stay on the telephone. After the automated sequence has completed you should
be transferred to a 'real' person who should be able to help you.


--
--
John Barnett MVP
Associate Expert
Windows - Shell/User

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..

 

[Ramy]

Thanks for the help. I really appreciate it.
I checked the code again, but that didn't help, so, I'm going to do the
steps again and wait untill I get forwarded to a 'real' person.

 

[John Barnett MVP]

Good Luck!

--
--
John Barnett MVP
Associate Expert
Windows - Shell/User

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..