Multiple (same) emails sent continuously

H

Helen

I just started experiencing a problem with Outlook 2007 sending the same
email over and over again. It stays in my Outbox and will deliver that email
every 10 minutes to the same group of people that I sent it to yet it shows
that it wasn't sent. At first it was only happening if I had attachments but
now it is happening w/o attachments and I have to "force" the emails to be
sent by manually hitting send/receive and watching the status bar to see that
it was sent then delete the email in my Outbox.....never truly knowing if it
was sent or not.

My laptop is a Sony Vaio running on Vista with Microsoft Office Standard
2007 (Word, Excel, PowerPoint and Outlook) set-up on a wireless router. At
first both my ISP and anti-virus people thought it was a virus but after many
checks it is not.

Does anyone know a way to correct this problem w/o uninstalling and
reinstalling Office Standard 2007? I'm told I have to do that in order to
correct the corrupted Outlook program but I really can't afford to send in a
tech to reset all my wireless settings. Please help.

Thank you,
Helen
 
B

Brian Tillman

Helen said:
My laptop is a Sony Vaio running on Vista with Microsoft Office
Standard 2007 (Word, Excel, PowerPoint and Outlook) set-up on a
wireless router. At first both my ISP and anti-virus people thought
it was a virus but after many checks it is not.

It's likely to be your antivirus software. Uninstall it and reinstall it
without any email scanning feature. You'll still be just as protected and
it won't interfere with Outlook.
 
D

DL

Well uninstalling/reinstalling OL rarely cures a problem, whoever told you
OL is corrupted is plain wrong.
Uninstall your AntiVirus app, then reinstall it *without* the integration
with outlook
Assuming your AV app has real time scanning, you will still be protected
 

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