Multiple Promise ATA RAID controllers. Will it work?

V

Vider

I just installed a second promise fasttrak100-TX2
controller in my PC (asus a7n8x-deluxe rev2.0)
Windows is installed on a hard drive connected to primary
IDE on motherboard. I have 4 identical 120 GB drives on
one raid controller and 4 identical 60 GB drives connected
to the other.
Have no problem booting with only one controller in the
system. After booting with both controllers connected,
windows finds the second "mass storage device", installs
the drivers and requires a restart. After restarting it
just hangs at the logo screen. Left it sitting there for
30 minutes just to make sure it was hung.
I can boot into windows by either selecting "last known
good config" or by removing one of the cards from the
system or by disabling the device before the required
reboot.
I have tried moving the cards to all possible slots.
I have tried latest bios for the controllers, even using
different bios rev on each card. Both cards are loaded by
the bios found on the card in higher PCI slot.
I have latest bios for my motherboard as well.

The system works with either of the cards installed, and
the attached raid0 array works fine. Just can't seem to
boot when both cards have driver installed and enabled. I
have even tried different drivers versions for each card.

Tried to change resources in device manager, but all
options are greyed out.

The mb has onboard Silicon Image SATA raid, which I have
disabled by jumper.

Any suggestions would be appreciated.
 
T

Tom

I had the same issue with a Promise IDE Controller Card
and a TX2000 Raid Card - same symptoms - our
configurations are almost the same.
FINALLY - Promise "Hi-Tech" told me the cards will NOT co-
exist together as well as RAID cards - I can use
either/or but not both - Of course they suggested that I
could move to a different model of Raid that would handle
up to 8 drives -
Don't know what else to tell you except my experiences.
Tom
 
V

Vider

I appreciate your reply Tom. I'm still waiting for
promise to reply to my email. It's only been a week and a
half, so I know I wont be buying their products any more.
I will try Highpoint next or Silicon Image.

Nowhere on Promise's website does it say that you can't
run multiple controllers. Nowhere in the manual does it
say that either. If it is a driver issue, fix it. If it
is a hardware issue, then why are people running linux
with three of these cards successfully.

Promise needs a lesson in customer relations.
 
T

Timothy Daniels

Vider said:
I appreciate your reply Tom. I'm still waiting for
promise to reply to my email. It's only been a week and a
half, so I know I wont be buying their products any more.
I will try Highpoint next or Silicon Image.

Nowhere on Promise's website does it say that you can't
run multiple controllers. Nowhere in the manual does it
say that either. If it is a driver issue, fix it. If it
is a hardware issue, then why are people running linux
with three of these cards successfully.

Promise needs a lesson in customer relations.


I found SIIG no better (actually worse) than Promise
in replying to customers' technical questions. If I were
you, I wouldn't wait for email. The people who answer
email are there to just brush you off with canned replies
so they can earn another nickel.

*TimDaniels*
 

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