Multiple Printer Sessions

[SUNIL THOMAS]

Any help with this is very much appreciated

We have a situation where the terminal server creates multiple sessions for printer for a single user logged on. They only have one printer installed and the printer location shows only one printer registered. But once they log on to the terminal server, multiple sessions gets created (some times with 3 or 4 sessions id's, but the user is only logged in once). This is causing the spooler service to stop. Has anyone faced this issue?

Thanks in advance.

 

[Guest]

3rd party printer drivers installed on the terminal server are known to cause
strange problems, killing the printer spooler service or BSOD. Does this
problem occur if you map this printer to a built-in driver via user defined
inf file?

http://www.workthin.com/tsp.htm

Patrick Rouse
Microsoft MVP - Terminal Server
http://www.workthin.com

 

[SUNIL THOMAS]

Thanks for the reply.
There are various printers that users use, but all are HP printers. There is
a printer mapping setup on the terminal server that maps most of these
DeskJet printer to a standard "HP DeskJet 550C" which is recommendation that
came from HP. There are some users who use a networked printer in their
location, but 95% have a printer attached to their computers.

 

[Guest]

I just looked at your origianl post again. Are you sure users aren't seeing
other user's printers (from different session numbers)? This is usually
because users are members of the Adminisatrator's group.

 

[SUNIL THOMAS]

The users do see the other printers. But as an administrator I see 3 printer
sessions for the same location and they are only logged in once on the TS
manager and have only one printer at the site.