Multiple firewire drives not recognized XP SP2

[skymuse]

Hi all

XP SP2 (fresh install, not an upgrade) w/ SIIG 2-port firewire card
and 2 separate brand-new hard drives in firewire enclosures (boot C
drive is internal)

Each drive can be seen individually, but never both at the same time.
For example, Drive 1 can be recognized and data transferred to an
from. Can hotswap or reboot and have Drive 2 do the same. B
"seen" and "recognized" I mean both in Disk Mgm
and in Windows Explorer

But if I attempt to daisy-chain or plug each drive into a separat
port, then neither is recognized. I have tried every possible jumpe
combination

I know both ports work at the same time because I use Pro Tools' Dig
002 interface in one port and can use either external drive in th
other. The firewire card is not the problem IMHO....it seems to b
either something in Windows not "getting" it, or some issu
with the enclosures/drives

The card manufacturer has not responded, the enclosure manufacture
has attempted some things without success, and Microsoft tells me t
get SP 2?!

Any assistance at all would be greatly appreciated

Thanks

 

[Beemer Biker]

Hi all,

XP SP2 (fresh install, not an upgrade) w/ SIIG 2-port firewire card,
and 2 separate brand-new hard drives in firewire enclosures (boot C:
drive is internal).

Each drive can be seen individually, but never both at the same time.
For example, Drive 1 can be recognized and data transferred to and
from. Can hotswap or reboot and have Drive 2 do the same. By
"seen" and "recognized" I mean both in Disk Mgmt
and in Windows Explorer.

But if I attempt to daisy-chain or plug each drive into a separate
port, then neither is recognized. I have tried every possible jumper
combination.

I know both ports work at the same time because I use Pro Tools' Digi
002 interface in one port and can use either external drive in the
other. The firewire card is not the problem IMHO....it seems to be
either something in Windows not "getting" it, or some issue
with the enclosures/drives.

The card manufacturer has not responded, the enclosure manufacturer
has attempted some things without success, and Microsoft tells me to
get SP 2?!?

I have seen that, where two drives plugged into separate ports, only one is
recognized. Couple of things you can try:

Install post sp2 update KB887170 which fixes problems when more than 1
drive is daisychained. You will have to ask m$oft for password after
proving your copy of sp2 is legit. You could also google for
WindowsXP-KB887170-x86-enu.exe but you might not get the latest 1394 fix.

Check for latest firmware on the firewire controller(s). I had to upgrade a
prolific chipset to fix a similar problem.

Verify that the volume serial numbers are different for the two external
drives.


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Beemer Biker (e-mail address removed)
http://TipsForTheComputingImpaired.com
http://ResearchRiders.org Ask about my 99'R1100RT
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Make sure they have different volume serial#.