multilpe envelope icons on taskbar

[Guest]

Hi All, whenever a new email arrives a new icon appears on the taskbar. When
the email is opened the icon doesn't disappear. This as you can image can
fill up the taskbar. It also creates a new outlook.exe process everytime. The
only way to get rid of the icons is to kill the outlook process. Any help
would be great.
Thanks, Liam.

 

[Roady [MVP]]

What version of Outlook are you using?
What add-ins do you have installed?
Are you using a virusscanner that integrates with Outlook? Disable this
integration and try again.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Hi All, whenever a new email arrives a new icon appears on the taskbar. When
the email is opened the icon doesn't disappear. This as you can image can
fill up the taskbar. It also creates a new outlook.exe process everytime.
The
only way to get rid of the icons is to kill the outlook process. Any help
would be great.
Thanks, Liam.

 

[Guest]

Hi Roady, the version is Outlook 2000. It's in a citrix environment running
on Windows 2000. Of the 650 users it's only happening to 2. It's a bit odd.
I've resolved it before by blowing away the users profile but I'd rather have
a better way.
thanks,
Liam.