msn wont work grrr

[daisy]

Hi, i always go on msn messenger and for the past week
every time i try to sign in , it wont let me, the same
with windows messenger. It either tells me to check my
password and user name or internet connection. Both are
fine and working as my msn works on www.e-messenger.net
Please help me its very annoying!!! i want msn back!
thanks
daisy
xXx

 

[daisy]

its daisy again
the error it says is:

'sorry, we are unable to connect you to the msn messenger
at this time. Please try again later. 80072efd'

ive tried using windows, a diff version of msn, deleting
that and downloading it again ive tried everything please
help!!!!

 

[Jonathan Kay [MVP]]

Greetings Daisy,

Since you can't immediately login, remember that you can might try logging into the Web
Messenger, at least until you can restore your normal Messenger functionality:
http://webmessenger.msn.com

However, here are some suggestions you should check/try if you haven't already.

1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf to
something smaller (under 10-12 characters), then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

 

[daisy]

yes i tried everything you said, and i still cant get
into msn messenger. Also i tried web msn but when i typed
my email add in and password and clicked login it just
went to a page saying this page cant be displayed or
something. so i dont know what to do! do microsoft do
that thing where they access your computer from their
system ever??
thanks for your help
xXx

-----Original Message-----
Greetings Daisy,

Since you can't immediately login, remember that you can might try logging into the Web
Messenger, at least until you can restore your normal Messenger functionality:
http://webmessenger.msn.com

However, here are some suggestions you should check/try if you haven't already.

1. The date on your computer needs to be set properly --

double click the clock verify that

the time and date are set.
2. If your password information is not saved, verify

that you are typing it in with the

correct case (uppercase or lowercase).
3. Change your password @

http://memberservicesnet.passport.com/memberservice.srf to

something smaller (under 10-12 characters), then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton

Internet Security etc. ), it's possible

that Messenger doesn't have the correct rights to access

the Internet, especially since you

upgraded. You may need to re/add Messenger to the

allowed list of programs in your firewall

if this is the case.
5. If you disabled your firewall in the past, it still

may be blocking Messenger -- try

restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a

problem (even if it is disabled).

6. Clear your IE cache and cookies -- open Internet

Explorer, click the Tools menu, then

Internet Options, then click the Delete Files button,

and when that's complete click the

Delete Cookies button.
7. Check your IE Security settings -- open Internet

Explorer, click the Tools menu, then

Internet Options, then Advanced tab, scroll to the

Security section, and verify that "Check

for server certificate revocation" is unchecked. Also

verify that 'Use SSL 2.0' and Use SSL

 

[jax_fer_03]

-----Original Message-----
Hi, i always go on msn messenger and for the past week
every time i try to sign in , it wont let me, the same
with windows messenger. It either tells me to check my
password and user name or internet connection. Both are
fine and working as my msn works on www.e-messenger.net
Please help me its very annoying!!! i want msn back!
thanks
daisy
xXx
.

Hi Daisy,
my name is Jackie and I was wondering if you have found
any solutions to your problem with messenger. Mine won't
work when it is in the bottom right corner of the screen,
but it does work when I click on it from an internet
screen. But still I am concerned because I used spyware
on my computer and it found a msn threat, which I deleted
but my msn will still not let me sign in. Write me back
when you have time. Thanx

Jackie