MSN software and McAfee

[irishsetter9]

After installing McAfee Anti Spy Ware, my MSN premium
software stopped working. I keep getting "an error has
occurred and can not continue" from MSN, either on
installation or deinstallation. I've attempted to remove
all of McAfee.

I've contacted Dell and MSN without any luck. IE,
Netscape and Opera all operate along with OE. But MSN
Explorer and the other MSN software will not load .

virus scan mcshield started scan for 93645 viruses
engine 4.3.20
dat 4379extra dat name c\PROGA 1\ncafee,cin\vso\EXTRA
DAT
# of virus sig in EXTRA DAT: !
Names of virus Extra Date an detect: Exploit-UrlSpoofFA

the shell stopped unexpected and Explorer exe was
restarted

Source: winlogin

7/22
faulting app iexplorer.exe .version 6.0.2800.1106.
faulting module
htctrl ocx version 5.2.3735.0 fault address 0x00011aa0
Product McA Anti S removeal completed succ.

MSN error report
7/22
description of event 1000 can not be found. local
computer may not have
nec
registry info or message DLL files to display messages
from remote. You
may
use /AUXSOURCE=flag to retrieve this description. The
following info is
part
of the eent msn.exe:
9.0. 12.3101.hhctrl.ocx.5.2.3735.0.00011aa0


windows cannot unload your classes registry file...its
still in use by
other
aps or svc. file will be unloaded when not in use
userenv
fault bucket 82548512

 

[Mike Bright MSP]

What happens if you try and remove it while in Safe Mode? Do you get the
same errors? You posted a lot of good stuff, but you didn't really say when
that error is occuring, Is it when you try to remove McAfee? Or try to run
MSN Explorer??. Either way it doesnt look promising.

Regards

Mike Bright MCP, MSP

e:[email protected]