MSN Messenger Exiting

[W Wolfe]

In order to install a program I have been advised to exit MSN Messenger.
When I do this I get an error message that another application is using MSN
Messenger, i.e. Outllook, Outlook Express, etc. There are no other
applications running at this time.

How do I exit MSN Messenger?

Thanks,

William Wolfe

 

[Jonathan Kay [MVP]]

Greetings William,

Do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging scanning"
feature to Norton Antivirus 2003, which can conflict with Messenger and cause this behavior.
To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the System
Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options, then
Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[Sam]

Do you have Norton Antivirus 2003 installed? If so,
Norton added a new instant scanning feature that can
conflict with Messenger. Open Norton and uncheck the MSN
Instant Scanning feature.