MSN deluxe prtfolio manager installation - fails

  • Thread starter Thread starter L . Andrew Campbell
  • Start date Start date
L

L . Andrew Campbell

The Money Investment Toolbox - used for the deluxe version of the MSN
Prtfolio Mgr software, is an active X control. I have 3 computers
running windows xp (one is the media center version). The software
installs on one of them, but refuses to do so on the others. I have
consulted the proferred help pages, and cannot get this to work despite
trying such measures as: turning off the firewall, lowering the security
level for theinternet zone, making *msn* and *microsoft* trusted sites.
I have NOT tried acrually ubinstalling my Symantec virus protection.

NB I have had no problems downloading earlier versions to my computres.
The problems occur with the latest upgrade of the software - about two
or three weeks ago.

I can run the basic portfolio manager on the machines where I cannot
install the deluxe version, but it is crippled and make errors, as well
as havibg a less useful interface.

For reference, the instaalation page for the software is:
http://moneycentral.msn.com/investo...tral.msn.com/investor/finder/customstocks.asp
What I usually get (depenfing on exact security settings) is:
I click in the box, choose "install ...", a dialog window pops up,
choose "install", and the little symbol that started in the box tirns
imtp a red cross with no further messages.
 
As a temporary measure, disable or turn off Symantec AV before you next try the install.

Do you also have Norton Internet Security?
Open Norton Antivirus ...
Click on the personal firewall section
Then click on Configure
On the Advanced tab
Select General Rules
Review the choices until you find the one that says block secure sites.
You may notice that it is checked ..If it is , then uncheck and click OK.

As a last measure, Go into your IE browser settings for Trusted Sites and add
moneycentral.msn.com or
*.msn.com
as a trusted site.
 
Back
Top