MSHTML.DLL error

[nikki]

My problem is that I cannot view any webpages that have
been saved to my computer. I can still save pages but
cannot view new or old ones. When I try to do anything
(open, rename, delete, even highlight the icon, you name
it) I receive an Explorer error - MSHTML.DLL Help
please. I don't know why this is. I don't know how to
fix this. Thank you.

 

[PA Bear]

Post the complete error.

Copy/paste the following into an IE Address window, click Go and copy/paste
the results into your reply:

javascript:navigator.appMinorVersion
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE)
http://mvp.support.microsoft.com
AH-VSOP
http://forum.aumha.org/

 

[nikki]

Complete Error:
"Explorer has caused an error in MSHTML.DLL.
Explorer will now close.

If you continue to experience problems, try restarting
your computer."


javascript:navigator.appMinorVersion:
;SP1;

Thank you.

 

[PA Bear]

1. IE Help>About>Update Versions> Is Q828750 listed here? What is?

2. Do you have Yahoo Companion or Google Toolbar installed?

3. Copy/paste the following into another IE Address window, click GO, and
then copy/paste the results into your reply:

javascript:navigator.appMinorVersion
[/QUOTE]

 

[nikki]

1. No Q828750 is Not listed. This is actually as is
listed:
"Update Versions:; SP1;"
2. No I do Not have Yahoo or Google Toolbars or for that
matter any Search toolbars.
3.javascript:navigator.appMinorVersion:
;SP1;

 

[nikki]

I just did Windows update so let me change what I posted.
*1. Q828750 IS listed. This is actually as is listed:
"Update Versions:; SP1; Q828750; Q330994;"
*3.javascript:navigator.appMinorVersion:
;SP1;Q828750;Q330994;

 

[PA Bear]

And have the MSHTML.DLL errors stopped?

~PAB

I just did Windows update so let me change what I posted.
*1. Q828750 IS listed. This is actually as is listed:
"Update Versions:; SP1; Q828750; Q330994;"
*3.javascript:navigator.appMinorVersion:
;SP1;Q828750;Q330994; [Hoorah!]

-----Original Message-----
1. IE Help>About>Update Versions> Is Q828750 listed here? What is?

2. Do you have Yahoo Companion or Google Toolbar installed?

3. Copy/paste the following into another IE Address window, click GO,
and then copy/paste the results into your reply:

javascript:navigator.appMinorVersion
--
~PA Bear

nikki wrote:
Complete Error:
"Explorer has caused an error in MSHTML.DLL.
Explorer will now close.

 

[PA Bear]

Then if neither Yahoo Companion (can install automatically with Yahoo
Messenger!) or Google Toolbar is installed, hijackware is the most likely
culprit:

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot

These days most of us are recommending HijackThis to identify and assist in
the removal of these bad guys. **Post your files to the forum mentioned on
the first URL above, not here.**

If you cannot access the page to download HijackThis, use this link:
http://216.180.252.218/~spywareinfo.com/downloads/tools/hijackthis.zip

If you find you need CoolWebSearch Shredder, use this link:
http://216.180.252.218/~spywareinfo.com/downloads/tools/cwshredder.zip
(Get a fresh copy of CWS Shredder before each use. It's updated
frequently.)

Update your virus definitions and then run a full system scan. From now on,
do both daily.Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot

These days most of us are recommending HijackThis to identify and assist in
the removal of these bad guys. Post your files to the forum mentioned on
the first URL above.

If you cannot access the page to download HijackThis, use this link:
http://216.180.252.218/~spywareinfo.com/downloads/tools/hijackthis.zip

If you find you need CoolWebSearch Shredder, use this link:
http://216.180.252.218/~spywareinfo.com/downloads/tools/cwshredder.zip
(Get a fresh copy of CWS Shredder before each use. It's updated
frequently.)

Update your virus definitions and then run a full system scan. From now on,
do both daily.

Unfortunately the errors have Not stopped.

-----Original Message-----
And have the MSHTML.DLL errors stopped?

nikki wrote:
I just did Windows update so let me change what I posted.
*1. Q828750 IS listed. This is actually as is listed:
"Update Versions:; SP1; Q828750; Q330994;"
*3.javascript:navigator.appMinorVersion:
;SP1;Q828750;Q330994; [Hoorah!]

-----Original Message-----
1. IE Help>About>Update Versions> Is Q828750 listed here? What is?

2. Do you have Yahoo Companion or Google Toolbar installed?

3. Copy/paste the following into another IE Address window, click
GO, and then copy/paste the results into your reply:

javascript:navigator.appMinorVersion
--
~PA Bear

nikki wrote:
Complete Error:
"Explorer has caused an error in MSHTML.DLL.
Explorer will now close.