msconfig will not exit after changes

[Guest]

Msconfig will not allow me to exit or apply changes. Spyware scans have been
run using microsoft antispyware, spysweeper, and counter spy, an online virus
scan was performed with panda. I am still have a strange file loading in the
registry run key "kapcyk.exe" this key was manually removed but returns after
a few reboots. The only other problem that the computer exhibts is Itunes
will not run. Also msconfig will not work in normal or safe mode.

 

[Brian A.]

Boot to Safe Mode and run all of your up-to-date scanners/cleaners.

If no Joy:
To make sure your system is clean of spyware/adware/hijacker parasites
get the help from those that specialize in it.

Download/run HijackThis from:
http://www.richardthelionhearted.com/~merijn/downloads.html
http://majorgeeks.com/downloads31.html

Do not remove anything with it until you get advice on what to remove,
HJThis will list many apps that are needed along with the bad ones.
Removing items listed hap-hazardly without knowing what they are can/will
create a royal mess. Read the quick start here on how to create a log file
that can be copied/pasted into a forum that can provide assistance on
removal of unwanted pests.
http://mjc1.com/mirror/hjt/#quick

Then post the logs to an appropriate NG here where they specialize in
spyware/hijacker removal. Please read any sticky notes for proper posting
which are most commonly posted firs at the top in each specific forum.
Read any information under each forum category name for information on what
that particular one is used for, look for the proper one that you post logs
to.
http://forums.spywareinfo.com/

http://forum.aumha.org/
http://castlecops.com/forum67.html

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[Guest]

are you sure you typed file name correctly??
google search found nothing!!!

were virus etc found and removed? which ones? with what program?

search registry for file and dlete all occurrences if you think it is virus??

 

[Rock]

Msconfig will not allow me to exit or apply changes. Spyware scans have been
run using microsoft antispyware, spysweeper, and counter spy, an online virus
scan was performed with panda. I am still have a strange file loading in the
registry run key "kapcyk.exe" this key was manually removed but returns after
a few reboots. The only other problem that the computer exhibts is Itunes
will not run. Also msconfig will not work in normal or safe mode.

Google gives no results on a search for kapcyk.exe. Assuming you typed
it correctly this strongly indicates it's some sort of malware and the
system is not clean. You mentioned any online virus scan and a variety
of anti-spyware tools but no resident AV. What AV program are you
running?

Run all scans in Safe mode. Scan this group for posts by David Lipman.
He has some specific tools to run for this type of problem.