MS Word locked after 8/13/05 MS Security update

[Guest]

Last night, 8/13/05, when shuting down my PC there were new MS Security
updates to install, which I did. This morning turn on PC and got blue
screen, (first ever) that stated may be driver conflict ect., didn't write
down everything. Anyhow restarted PC and Windows directed PC to their site
which stated a confict with Symantec's Norton Anti Virus and that they were
notified.

Then I open Outlook Express. One of the messages had a Windows file
attached, which I opened. Tried to print that file. It would not print and
Title bar was flashing from blue to brown continuously and program was
locked. Had to use Task Manager to close MS Word.

I can print exiting files I have in Word. This has to have been caused by
the lasted MS Security updates as eveything worked before.

Has someone else experienced this problem? Don't want to wish this on anyone
else. When you start your PC and it dosen't work I get a sick feeling as
every thing is on my PC.

Appreciate any help.

Thanks,
JP

 

[Suzanne S. Barnhill]

If you have not already disabled the Office Plug-in in Norton AntiVirus, you
will probably find that doing so will solve these problems.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

Thanks Suzanne, that did it.

If you have not already disabled the Office Plug-in in Norton AntiVirus, you
will probably find that doing so will solve these problems.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.