MS Outlook 2002 SP3 not shutting down

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I close the application after reading emails. When I attempt to shut the
computer down I get the "End Program" box which identifies "Outlook.EXE" as
not shutting down. I have to hit the "End Task" button to close Outlook,
then the computer will shut down. There have been occasions when the "End
Task" button hasn't worked and I have to manually shut the computer down by
pressing and holding the power button. I'm running XP Home Edition SP2.

Suggestions?
Thanks/Tony
 
David,

Thanks for the direction, it was very informative. I couldn't find the
solution in the reference you provided, however I discovered the fix while
reviewing Oulook tools options. I appears that you can't simultaneously run
Windows Instant Messaging and AIM (an AOL product). Because we use AIM
almost exclusively, I went into Outloodk Tools/Options/Other, and turned off
Windows IM. The problem hasn't reoccurred.

Regards/
Tony D.
 
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