MS Digital Imaging Library 9 crashes everytime

S

Steven Lyall

MS Digital Imaging Library 9 was OK for a few hours but then crashed on my
Win XP Pro machine.

When I 'uninstall' via Control Panel, it clearly doesn't completely
uninstall, because when I reload, it opens with the same folder config and
crashes immediately.

Can anyone offer advice?

Thanks,

Steven
 
J

John Inzer

Steven said:
MS Digital Imaging Library 9 was OK for a few hours but
then crashed on my Win XP Pro machine.

When I 'uninstall' via Control Panel, it clearly doesn't
completely uninstall, because when I reload, it opens
with the same folder config and crashes immediately.

Can anyone offer advice?

Thanks,

Steven
====================================
More than likely, your database (Pictures.pod)
is corrupted.

Maybe the following info will be useful:

(873295) You receive an error message
when you try to start the Digital Image Library
from Digital Image Pro 9
http://support.microsoft.com/?kbid=873295

You have a database that is separate from the
program. Uninstalling the program will not remove
it...if you delete the Pictures.pod file or rename it
to Pictures.old, Digital Image Library will create a
new file when you reopen it.

Read the following:

========================================
========================================
How to find the Database for MS Digital Image Library.
========================================
If you have lots of images cataloged, it would be a
good idea to backup the "Pictures.pod" file on a CD...

Each user's database is located in their Application
Data directory (typically C:\Documents and Settings\
<username>\Application Data\Microsoft\POD). The
database is named Pictures.pod by default (though
if a database corruption has occurred, then we will
create new files with incremented names in that same
location).

The user's Application Data directory is a hidden
directory, so users will have to turn on "show hidden
files" in order to see the directory in Explorer. The
actual location of the directory is also stored by the
system in the %APPDATA% environment variable,
so you can get to the folder by going to Start/Run and
typing:

"%APPDATA%\Microsoft\Pod" (without the quotes)
========================================
========================================
========================================

--

John Inzer
Picture It! MVP
return e-mail disabled

Picture It! Support Center
http://tinyurl.com/2po2o

Digital Image Support Center
http://tinyurl.com/3xxqg
 
S

Steven Lyall

Perfect - worked first time.

Thanks,

Steven

John Inzer said:
====================================
More than likely, your database (Pictures.pod)
is corrupted.

Maybe the following info will be useful:

(873295) You receive an error message
when you try to start the Digital Image Library
from Digital Image Pro 9
http://support.microsoft.com/?kbid=873295

You have a database that is separate from the
program. Uninstalling the program will not remove
it...if you delete the Pictures.pod file or rename it
to Pictures.old, Digital Image Library will create a
new file when you reopen it.

Read the following:

========================================
========================================
How to find the Database for MS Digital Image Library.
========================================
If you have lots of images cataloged, it would be a
good idea to backup the "Pictures.pod" file on a CD...

Each user's database is located in their Application
Data directory (typically C:\Documents and Settings\
<username>\Application Data\Microsoft\POD). The
database is named Pictures.pod by default (though
if a database corruption has occurred, then we will
create new files with incremented names in that same
location).

The user's Application Data directory is a hidden
directory, so users will have to turn on "show hidden
files" in order to see the directory in Explorer. The
actual location of the directory is also stored by the
system in the %APPDATA% environment variable,
so you can get to the folder by going to Start/Run and
typing:

"%APPDATA%\Microsoft\Pod" (without the quotes)
========================================
========================================
========================================

--

John Inzer
Picture It! MVP
return e-mail disabled

Picture It! Support Center
http://tinyurl.com/2po2o

Digital Image Support Center
http://tinyurl.com/3xxqg
 

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