MPG and Premiere Elements v4

D

Doil

I have Vista Ultimate w/sp1 and I can play mpg files fine until I install
Adobe Premiere Elements. After I install Elements I can double click an mpg
file MP11 will open however nothing will play and no errors pop up. I have
completely reformatted and reinstalled Vista done all the updates and still
with Premiere Elements installed I can not play MPG files, uninstalled they
play fine. I do not have any other media players etc installed and I have
contacted Adobe who says it is a Microsoft problem. Please help - thanks.
 
B

Bill

You will most likely need elements 6.

4 had some issues with Vista and Adobe would not issue an update. I had to
go with 6

Bill
 
D

Doil

Thanks but version 4 is the newest one out? 6 is the latest version of
Photoshop Elements which is what I have. I am talking about Premiere
Elements. Thanks
 
D

Doil

When I open WM11 and do the tech support information and look through it the
only thing I see different is:
video MainConcept (Adobe2) MPEG Video Decoder ad2mcdsmpeg.ax 1.0.0.75

and

audio MainConcept (Adobe2) MPEG Audio Decoder ad2mcdsmpeg.ax 1.0.0.75
 
Z

zachd [MSFT]

What did they say was wrong on the Microsoft side?

Loosely it sounds like the association was reset(?).

I wonder if the Adobe MainConcept MPEG decoder is overriding the Microsoft
decoder and causing problems? They can specific MERIT_DO_NOT_USE or that
sort of thing so as not to cause that issue.
 

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