moving video files into timeline causes crash

[Guest]

Everytime after i import a video and when i move a video file into the
timeline... it always gives me the...

'Windows movie maker has encountered a prolem and needs to close. We are
sorry for the inconvenience'. and it always asks me to send the error report
or dont send or debug. i always keep sending the report.

or sometimes it gives me

at the top it says 'moviemk.exe - Application error' and below it says 'the
instruction at "0x0488c59f" referenced memory at "0x00000000". The memory
could not be "read".
then it asks to click OK to terminate the program or click Cancel to debug
the program

I can move pictures in my timeline but not videos.
Plus I redownloaded windows movie maker 2 (not 2.1) from download.com to
think it would fix the problem. is there a way I can get 2.1 back and get
this problem video problem solved?
I also system restored my laptop but everytime I try doing that it says
"System Restore Incomplete" and isnt able to restore it to the date I choose
it from.

Please help me...

 

[John Inzer]

Have a look at this article:

Movie Maker 2 Crashes and Hangs
http://www.papajohn.org/MM2-Issues-Acceleration-and-Codecs.html

Try doing the System Restore from Safe Mode:

(315222) A Description of the Safe Mode
Boot Options in Windows XP
http://support.microsoft.com/?kbid=315222

--

John Inzer
MS Picture It! MVP

Please understand...this is not tech support.
We are simply volunteers who attempt to assist
folks who are having problems. What works for
us may not work for anyone else...

Good luck in solving your problem.

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm

 

[Guest]

well everytime i hit F8 it doesnt go to the menu screen like it says its
suppose to do... am i suppose to hit F8 before the WINDOWS XP screen comes
up? or after? or during?

 

[John Inzer]

well everytime i hit F8 it doesnt go to the menu screen
like it says its suppose to do... am i suppose to hit F8
before the WINDOWS XP screen comes up? or after? or
during?

===============================
While your machine is booting up...screen
still black...you should see a blinking cursor
in the upper left corner...just press and hold
F8 until the Safe Mode options pop up.

Make the first choice...Safe Mode...

--

John Inzer
MS Picture It! MVP

Please understand...this is not tech support.
We are simply volunteers who attempt to assist
folks who are having problems. What works for
us may not work for anyone else...

Good luck in solving your problem.

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm

 

[Guest]

alright i finally got it on safe mode and i did a system restore... but still
it gives me the error "System Restore Incomplete unable to restore to that
date" and ive tried many times even days back in may too

 

[John Inzer]

alright i finally got it on safe mode and i did a system
restore... but still it gives me the error "System
Restore Incomplete unable to restore to that date" and
ive tried many times even days back in may too

===============================
Sounds like you have system problems
that may be too involved for a newsgroup
band-aid.

Maybe the following article would offer
some ideas:

(302796) How to troubleshoot the System
Restore tool in Windows XP
http://support.microsoft.com/?kbid=302796


--

John Inzer
MS Picture It! MVP

Please understand...this is not tech support.
We are simply volunteers who attempt to assist
folks who are having problems. What works for
us may not work for anyone else...

Good luck in solving your problem.

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm