Movie maker has encountered a problem...HELP!!!!

[Guest]

I have been trying to open my movie maker. I keep getting an error
"encountered a problem" I have the option to "debug" which seems to do
absolutely nothing, and send a report, which sends me to update for windows
and again no help there.
Under the error report I get the following, which again is no help to me....
AppName: moviemk.exe
ModVer.6.5.2600.2180
AppVer.2.0.3312.0
Mod Name: qedit.dll
offset 0001b2cf

I need help please. This program came with my computer. I read that maybe
because I updated to IE 7, this may have begun my problems. I considered
removing IE 7 and going back to IE 6, however my computer tells me that there
are programs that may not run if I choose to remove the newer version.

Is there any hope?

 

[John Inzer]

I have been trying to open my movie maker. I keep getting an error
"encountered a problem" I have the option to "debug" which seems to do
absolutely nothing, and send a report, which sends me to update for
windows and again no help there.
Under the error report I get the following, which again is no help to
me.... AppName: moviemk.exe
ModVer.6.5.2600.2180
AppVer.2.0.3312.0
Mod Name: qedit.dll
offset 0001b2cf

I need help please. This program came with my computer. I read that
maybe because I updated to IE 7, this may have begun my problems. I
considered removing IE 7 and going back to IE 6, however my computer
tells me that there are programs that may not run if I choose to
remove the newer version.

Is there any hope?

==============================
Since you are running Movie Maker 2.0...
there must be a problem with WinXP SP2.
(it's supposed to include Movie Maker 2.1)

Maybe the following article will be useful:

What can I do if I upgrade to Windows
XP SP2 and Windows Movie Maker 2.1
is not installed successfully?
http://tinyurl.com/65pfo

If you decide to try uninstalling IE 7...and
if issues arise with your software...you can
download and reinstall IE7 from the following
link:

Windows Internet Explorer 7
for Windows XP SP2
http://tinyurl.com/yc28dc

Here are some links that discuss qedit.dll

Movie Maker 2 Software Modules
http://www.papajohn.org/MM2-Modules.html

Movie Maker always has to close
http://tinyurl.com/fw76b

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk