All e-mail messages should go to your Deleted Items folder in Outlook by
default unless you highlight a message and pres Shift + Delete on the
keyboard then they will be permanently deleted without going to the Deleted
Items folder. If you simply press delete on the keyboard or go to Edit ->
Delete on the file menu or Select the X on the toolbar to delete then the
messages should go to the Deleted Items folder.
I hope this information was helpful.
Robert Findlay
Partner Technical Lead -- Outlook/Office Setup
Microsoft Technical Support for Platforms and Business Applications
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