Mouse konks out

[Janetb]

My old Intellimouse Optical USB mouse keeps konking out on me. I can fix it
simply by unplugging and replugging (USB) without having to reboot, but I am
having to do this more and more often--to the point that it is really
annoying. Can this be remedied, or do I need a new mouse?

 

[Pegasus [MVP]]

My old Intellimouse Optical USB mouse keeps konking out on me. I can fix
it
simply by unplugging and replugging (USB) without having to reboot, but I
am
having to do this more and more often--to the point that it is really
annoying. Can this be remedied, or do I need a new mouse?

Hard to say - borrow another mouse and see what happens. Remember that there
are three potential causes:
- Flakey mouse
- Intermittent USB port
- Software problems.

 

[Singapore Computer Service]

Hello,

Try the mouse in another computer. If the problem is still there, then you
need to replace the mouse.

Also try another USB port.

__
http://www.bootstrike.com/ComputerService/
Singapore Computer Home Remote On-Site Repair Service

 

[Janetb]

Sounds like a bad connection (since it gets fixed from replugging), but
these parts never move, so it shouldn't change. Does something perhaps need
to be cleaned? Never had any problems with it before. Are there elements of a
mouse or a hub that wear out? It's on a hub with a separate power source. I
already tried changing ports. Is there a way to test a hub? To test its power
source?

 

[Unknown]

Is it cordless? Batteries? Antenna (receiver) position?

 

[Jim]

My old Intellimouse Optical USB mouse keeps konking out on me. I can fix it
simply by unplugging and replugging (USB) without having to reboot, but I am
having to do this more and more often--to the point that it is really
annoying. Can this be remedied, or do I need a new mouse?

How is it "konking out " ?

 

[Janetb]

Is it cordless? Batteries? Antenna (receiver) position?

See original post.

 

[Janetb]

Either its light goes out or it freezes. Since I can fix it simply by
unplugging and replugging (USB), it sounds like a bad connection, but these
parts never move, so the contacting surfaces can't (?) be shifting. Does
something perhaps need to be cleaned? Never had any problems with it before.
Are there elements of a mouse or a hub that wear out? It's on a hub with a
separate power source. Yes, I tried changing ports. Is there a way to test a
hub? To test its power source? I just plugged it directly into the computer
(without hub) and will see how that works--but meanwhile I am missing the
hardware that shared the hub....:-(...I also tried my spare hub (which does
not have a searate power source). I would like to be able to check my two
hubs, but don't know how one would go about doing that....

Thanks for the help!
Janet

 

[Janetb]

1. I don't have another computer. If I bring it to a friend's house, it will
probably work at first (as it does on my computer), so I would have to work
there for a while to see if it konks out. Not feasible.

2. Same behavior on other ports--sometimes it works, sometimes it doesn't...

 

[R. McCarty]

Wireless ? - Most USB Wireless mice are USB 1 technology devices.
Sometimes the receiver unit will become defective. Contact the vendor
of the mouse and explain your situation. In some cases they will send
you a replacement receiver. ( Free or small shipping charge ).
Mice are fairly inexpensive items. You can get a Logitech or MS mouse
for less than $30.

 

[Unknown]

You are correct. I should have read it more carefully. Replugging means it
is not cordless.
If the light goes out, it is losing its voltage. Highly unlikely the port is
going bad or is defective.
More than likely the cord has a broken intermittent connection.

 

[Roy Smith]

Either its light goes out or it freezes. Since I can fix it simply by
unplugging and replugging (USB), it sounds like a bad connection, but these
parts never move, so the contacting surfaces can't (?) be shifting. Does
something perhaps need to be cleaned? Never had any problems with it before.
Are there elements of a mouse or a hub that wear out? It's on a hub with a
separate power source. Yes, I tried changing ports. Is there a way to test a
hub? To test its power source? I just plugged it directly into the computer
(without hub) and will see how that works--but meanwhile I am missing the
hardware that shared the hub....:-(...I also tried my spare hub (which does
not have a searate power source). I would like to be able to check my two
hubs, but don't know how one would go about doing that....

Thanks for the help!
Janet

How is the cable for the mouse routed? It's possible that there is a
broken wire in the cable that's causing your problems. I use the same
mouse that you do, have had mine for 10 years now and it's still going
strong...

 

[smlunatick]

Either its light goes out or it freezes. Since I can fix it simply by
unplugging and replugging (USB), it sounds like a bad connection, but these
parts never move, so the contacting surfaces can't (?) be shifting. Does
something perhaps need to be cleaned? Never had any problems with it before.
Are there elements of a mouse or a hub that wear out? It's on a hub with a
separate power source. Yes, I tried changing ports. Is there a way to test a
hub? To test its power source? I just plugged it directly into the computer
(without hub) and will see how that works--but meanwhile I am missing the
hardware that shared the hub....:-(...I also tried my spare hub (which does
not have a searate power source). I would like to be able to check my two
hubs, but don't know how one would go about doing that....

Thanks for the help!
Janet

What "other" USB devices are you using at the same time? It is
"possible" that the USB bus is not providing enough power and the
mouse tends to be powered off by the "controls."

 

[Janetb]

What "other" USB devices are you using at the same time? It is

"possible" that the USB bus is not providing enough power and the
mouse tends to be powered off by the "controls."

I thought that too...But the other items on the hub are my cardreader and my
scanner, neither of which have been active lately....Could it be affected by
overload on my other USB ports? Like my modem? I do have an old (9 1/2 years)
system which will get updated after I move. I recently set my Process Tamer
(software) to
put IE at 'Force Realtime' since it was often disconnecting. Could IE be
overpowering the mouse even though they are not on the same port? I will have
to take note if the mouse konks out only when IE is one.....What determines
the amount of power the USB provides? What causes the power supply to change
(in the case where the hub does not have a separate power supply)?

 

[Janetb]

How is the cable for the mouse routed? It's possible that there is a
broken wire in the cable that's causing your problems. I use the same
mouse that you do, have had mine for 10 years now and it's still going
strong...
Roy Smith

I've had mine for 9 1/2 years..........Please see my post below...

 

[Janetb]

If the light goes out, it is losing its voltage. Highly unlikely the port is

going bad or is defective.
More than likely the cord has a broken intermittent connection.

Where does the hub that does NOT have a separate power source get its
voltage from? What would cause a loss of voltage? See my post below...

 

[Singapore Computer Service]

Hello,

When you mean other ports, did you try other ports on your computer and not
on the hub?

If your hub is not powered, it can only draw a maximum of 100mA in total. So
if you have 4 devices on the hub, they are sharing the 100mA of power.

__
http://www.bootstrike.com/ComputerService/
Singapore Computer Home Remote On-Site Repair Service