monitor shuts down

D

Debbie Graham

I installed the free Everest program and the only thing I can find is this
(Problem At least 85 Hz vertical refresh rate is recommended for classic
(CRT) displays). I h ave a LCD 17 inch monitor not a CRT. I also have a
Thermaltake 430 watt power supply which I just bought a few months ago. I
have a ATI RADEON X600/X550 Series x86/SSE2 graphics card with the latest
update.


Debbie
 
P

peter

The monitor shuts down when it does not receive a signal from the video
card...........
Are you connecting with the digital or analog connector??
At what point does the monitor shut off??
I had a similar problem where it would shut off after the BIOS screen showed
using a digital connection.I fixed the problem by using an analog connection
and after the first start up and shut down reconnecting the digital and it
worked.
peter
 
R

Ronaldo

Debbie, what about the monitor driver, have you also updated it?.. check the
following pages; the causes for LCD monitor shut-downs range from internal
deffects to video card & monitor drivers, to defective internal power
supply, and other possible causes, so the best I can do is provide the links
so you can try to figure out what the actual cause is.

http://en.allexperts.com/q/Monitor-Problems-2115/MAG-17-LCD-monitor.htm
http://en.allexperts.com/q/Monitor-Problems-2115/New-monitor-blank-few.htm
http://en.allexperts.com/q/Monitor-Problems-2115/Monitor-turning-itself.htm
http://articles.techrepublic.com.com/5100-6349-5756183-3.html
 
D

Debbie Graham

none of those helped. Mine shuts down after running something that 3d.
Screensavers, games. It is fine as I'm using it for the internet and email
and stuff like that. When I had the resolution set to 1024x768 or higher is
when I noticed my FPS not so high. I have updated the monitor too. I
didn't have the problem when I had the lower watt power supply (350) only
that it would shut everything off once in a while, but then it wouldn't even
start the pc so that's when I decided to get a higher watt power supply. I
have 2 good exhaust fans inside the case too and blow off the fans about
every month, in fact I just did it the other day. Right now I have the
screensaver at 800x600 resolution and my FPS are in the 20's and low 30's
and it hasn't shut the monitor off yet, and I leave it one all night long.
My desktop is at 1280x960 and no problems with a 75Hz refresh rate. I have
72 refresh rate for the 3d. I haven't tried my games so far with this
setting just the screensaver and it seems to work well.
Debbie
 
V

Vanguard

Debbie Graham said:
I installed the free Everest program and the only thing I can find is
this (Problem At least 85 Hz vertical refresh rate is recommended for
classic (CRT) displays). I h ave a LCD 17 inch monitor not a CRT. I
also have a Thermaltake 430 watt power supply which I just bought a few
months ago. I have a ATI RADEON X600/X550 Series x86/SSE2 graphics
card with the latest update.


Monitor shuts down. Okay, but we don't know if maybe you're hitting the
power button to do that. There really is not a question anywhere in
your post. Did you mean that, without user intervention, the monitor
powers down or merely goes black? Does this occur immediately (which
means you never get to see anything at no time)? If so, is it plugged
in? How could you be seeing anything from Everest unless the monitor
was working for awhile? If it is working for awhile, how long is that
while? How LONG before the monitor goes black or powers down (and which
does it do)? Is this after a long period of idleness so maybe your
screen saver is activating, or perhaps due to the settings in Power
Options? After the monitor "shuts down", what happens if you cycle the
power button on the monitor?
 
V

Vanguard

Debbie Graham said:
none of those helped. Mine shuts down after running something that
3d. Screensavers, games. It is fine as I'm using it for the internet
and email and stuff like that. When I had the resolution set to
1024x768 or higher is when I noticed my FPS not so high. I have
updated the monitor too. I didn't have the problem when I had the
lower watt power supply (350) only that it would shut everything off
once in a while, but then it wouldn't even start the pc so that's when
I decided to get a higher watt power supply. I have 2 good exhaust
fans inside the case too and blow off the fans about every month, in
fact I just did it the other day. Right now I have the screensaver at
800x600 resolution and my FPS are in the 20's and low 30's and it
hasn't shut the monitor off yet, and I leave it one all night long. My
desktop is at 1280x960 and no problems with a 75Hz refresh rate. I
have 72 refresh rate for the 3d. I haven't tried my games so far with
this setting just the screensaver and it seems to work well.


Shuts down. So does that mean the monitor actually powers off? Or does
it merely go black?

A higher wattage power supply doesn't mean you actually got more amps.
The cheapies overrate their wattage by summing up the volts * amps for
each output tap but neglecting to inform you that some share a common
rail where the total amps is less when both taps are used. They also
simply lie about their safe zone for wattage. If you buy a cheapie PSU,
expect to get only 72% of the rated wattage.

FPS always go down as resolution goes up. More bits to process but same
old hardware. No one would be surprised that FPS would be less at 1024
than at 800. For FPS down at only 20 to 30 for a screensaver, you are
obviously not using a static image. You haven't mentioned what
screensaver you are using. Why bother using one if you are going to
slam the CPU and GPU with constant activity? With all that drawing and
such low FPS, the CPU and GPU are in constant use unlike when you are at
the desktop or running normal applications, like Word, Outlook, or
WinZip. That means more heat. Have you looked at the temperatures for
your CPU? Maybe it is getting too hot, and the same would happen in
games if it happens in a lowly screensaver. If your computer or
motherboard maker doesn't provide a temperature monitor program, use
Speedfan.

Have you updated to the most recent version of the video driver to see
if your game then runs okay? If so, have you tried reverting to a prior
version? The latest version isn't always a usable version.
 
R

Ronaldo

Try dimming down the brightness; I run into a post of someone saying he
resolved this type of problem by dimming the brightness.

Also when searching for information, I run into this article that said this
type of problems; (related to power) may be caused by internal defects or
breakage on some connection or path, or some damaged resistance, also read
that a defective monitor is not uncommon particularly for those made up to a
couple of years back. To rule out the possibility the monitor has an
internal defect or problem, have you tested it on another computer?

Sorry I couldn't be of more help.

--------------------------------------------
 
D

Debbie Graham

Vanguard the monitor goes black with the standby light still on, the
computer is still running but I have to reboot to get the monitor on again.

My power supply is a Thermaltake so Idon't think it's a cheapie, I don't use
cheap parts in my pc. The screensaver is Watermill 3d screensaver by
3planesoft. CPU temp 43-48 MB Temp 42

I have upgraded my video card to the latest but haven't tried playing a game
with it just this screensaver.

Debbie
 
P

peter

Could you give us the name and model number of this LCD Monitor??
Are you using its native resolution and refresh rate???
peter
 
V

Vanguard

Debbie Graham said:
Did you mean that, without user intervention, the monitor

If the monitor itself has power saving options, like low-power mode when
there is no change in the display, then cycling the power switch on the
monitor should force it to power up. When you hit the buttons on the
monitor, its OSD (onscreen display) should show up. Does it?

Have you tried setting Power Options to "always on" (so no device goes
into low-power or hibernate mode)?

Have you tried setting the screen saver to "none"?

What has the temperature monitor shown for the CPU while you were
playing the game? You may have to hit Alt-Tab or periodically save and
exit the game to check the current temperature since the game will usurp
the screen.
 
V

Vanguard

Debbie Graham said:
Vanguard the monitor goes black with the standby light still on, the
computer is still running but I have to reboot to get the monitor on
again.

My power supply is a Thermaltake so Idon't think it's a cheapie, I
don't use cheap parts in my pc. The screensaver is Watermill 3d
screensaver by 3planesoft. CPU temp 43-48 MB Temp 42

I have upgraded my video card to the latest but haven't tried playing
a game with it just this screensaver.


Same problem (of the monitor going into standby power mode) when you use
some OTHER screen saver, or don't use one at all? Maybe the problem is
with that particular program. If you want to exercise your CPU and GPU,
you could try using benchmark programs, like Passmark's.
 
J

jim

Vanguard the monitor goes black with the standby light still on, the
computer is still running but I have to reboot to get the monitor on
again.

My power supply is a Thermaltake so Idon't think it's a cheapie, I don't
use
cheap parts in my pc. The screensaver is Watermill 3d screensaver by
3planesoft. CPU temp 43-48 MB Temp 42

I have upgraded my video card to the latest but haven't tried playing a
game
with it just this screensaver.

Debbie

Debbie , have you tried start/control panel/power options/power
schemes/never turn off monitor ?
 
D

Debbie Graham

Jim I have never set on everything in the power options. I ran a game
yesterday for about 1 1/2 hours and I didn't have a problem with that. Like
I said it doesn't do it all the time just once in a while. It doesn't
effect my desktop or normal program using, just the 3d screensavers and 3d
games. Right now I'm using a flash screensaver and it runs fine no
problems.


Debbie
 
D

Debbie Graham

My monitor is a Acer AL1722 17 inch. Note that, I have been only having
this problem off and on for several months.

I have no idea what's ot native resolution and refresh rate is. I have my
desktop set to 1280 x 960 and refresh rate to 75hz. Now for 3d I have the
refresh rate set to 72hz
Debbie
 
D

Debbie Graham

I don't think my monitor has that low-power option, I never saw it anywhere.
The monitor has gone to black yet to try hitting the buttons on the monitor
to see if they work.
Debbie
 
P

peter

The native resolution for that monitor is 1280x1024and it should handle a
refresh rate of 60..72 and 75.
If you assume its not the monitor that leaves the video card....since this
seems to happen only in games we should take a good look at the cooling
properties of your card.Overheating could cause the card to momentarily shut
down...and you would lose the signal.You mentioned 2 exhaust fans...any
intake fans??
You mentioned cleaning the exhaust fans....how about the Video Fan??
Have you tried running a 3D game with the side off the case to see if it
happens then...??
Its a puzzling problem that you might never find an answer to without a LOT
of try this..try that.
You are not getting an out of sync message which the monitor would display
if the settings were to hi.
The problem seems to manifest itself only in games which uses more
video/processing power than most applications which makes me suspect
heat....by the time you shut down and turn on again the temp has dropped to
a workable level.
good luck
peter
 
D

Debbie Graham

Peter I have no intake fan. I have a artic cooler on the CPU and a
Thermaltake on the case. The power supply has one in back like all of them
and one on the other end inside the case. The case also has 2 vented
openings on the side panel and vents on the front panel. The fan I have on
the case has a thermal sensor that raises the fans speed when the heat goes
up. I also blow off the graphics card fan too. I was thinking of adding
another fan on the case but will have to figure out where to stick that one.
I'll probably have to do a makeshift type of install either on one of those
side vents or by the front vents. I was going to get a evercool that runs
at 2000rpms and also won't be too loud.
Debbie
 
V

Vanguard

Debbie Graham said:
... It doesn't effect my desktop or normal program using, just the 3d
screensavers and 3d games.

Sounding more like you need to install the latest drivers from the video
card maker's web site.
 
D

Debbie Graham

I already did install latest drivers, I'm always up to date on the graphics
card.


Debbie
 

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