D
Doug
Equipment: Sony Vaio VGN-A690 laptop, docked configuration, ACER X203H
monitor.
On system startup am 22 September, my external monitor (VGA) gave a "No
Signal" followed by a return to the standby mode. Opened the laptop and
tried to use the Display Settings file to reestablish the external monitor as
the "Primary". Settings would allow extension of the desktop, but "Use as
Primary Monitor" box was inaccessable (greyed out).
After tearing my hair out for 24 hours, ran System Tools/System Restore at
the last automatic save point, 16 September. This reestablished the external
monitor as the primary display.
On restart pm 23 September after running Norton 360 PC Security for 7 hours,
the external monitor started as a desktop extension monitor--not as primary.
Opening the Display settings file gave me the exact alternatives as
previous--Primary Monitor selection greyed out. Once again, ran System
Restore back to 16 September and restored the Primary Monitor function.
Contacted Symantic with the problem description in case Norton was the
cause, but logical analysis (success when the Settings files are rolled back
to a pre-problem date) seems to indicated that this is likely another glitch
introduced by Windows XP automatic updates. Has anyone at Redmond been
screwing with the Display controls?
Wonderful. Symantic is willing to investigate a problem that may or may not
be attributable to their software at no cost to me. Microsoft, the likely
culprit, is more than happy to lighten my wallet by $60 just to receive the
email indicating a problem probably induced by inattention to the "law of
uninteded consequences" in an update they provided (much akin to the Media
Player update DVD CODEC issues of a year or so ago).
I experienced a "failure" with the DVI-D function about a month ago and
attirbuted it to an old laptop and possibly a failed video card, hence the
configuration change to the external VGA monitor setup. Could both problems
be related and potentially nested?
I appreciate any assistance.
monitor.
On system startup am 22 September, my external monitor (VGA) gave a "No
Signal" followed by a return to the standby mode. Opened the laptop and
tried to use the Display Settings file to reestablish the external monitor as
the "Primary". Settings would allow extension of the desktop, but "Use as
Primary Monitor" box was inaccessable (greyed out).
After tearing my hair out for 24 hours, ran System Tools/System Restore at
the last automatic save point, 16 September. This reestablished the external
monitor as the primary display.
On restart pm 23 September after running Norton 360 PC Security for 7 hours,
the external monitor started as a desktop extension monitor--not as primary.
Opening the Display settings file gave me the exact alternatives as
previous--Primary Monitor selection greyed out. Once again, ran System
Restore back to 16 September and restored the Primary Monitor function.
Contacted Symantic with the problem description in case Norton was the
cause, but logical analysis (success when the Settings files are rolled back
to a pre-problem date) seems to indicated that this is likely another glitch
introduced by Windows XP automatic updates. Has anyone at Redmond been
screwing with the Display controls?
Wonderful. Symantic is willing to investigate a problem that may or may not
be attributable to their software at no cost to me. Microsoft, the likely
culprit, is more than happy to lighten my wallet by $60 just to receive the
email indicating a problem probably induced by inattention to the "law of
uninteded consequences" in an update they provided (much akin to the Media
Player update DVD CODEC issues of a year or so ago).
I experienced a "failure" with the DVI-D function about a month ago and
attirbuted it to an old laptop and possibly a failed video card, hence the
configuration change to the external VGA monitor setup. Could both problems
be related and potentially nested?
I appreciate any assistance.