Monitor installation

[Guest]

I have a Benq FP71G+ monitor but windows tells me that it is a FP705. I am
not able to install the correct drivers because the installation wizard does
not recognize the driver on the installation cd. The installation cd does not
install the drivers, I have to via windows hardware installation wizard.
The drivers for the FP705 causes my computer to reboot frequently and the
display to freeze. In windows update the same drivers are listed for the
FP705.
When I contacted Benq for help they told me to uninstall the FP705 and
install the correct drivers and to only use the correct drivers for the
specific monitor I have.
So how do I do this using Windows hardware installation wizard?

 

[Mistoffolees]

I have a Benq FP71G+ monitor but windows tells me that it is a FP705. I am
not able to install the correct drivers because the installation wizard does
not recognize the driver on the installation cd. The installation cd does not
install the drivers, I have to via windows hardware installation wizard.
The drivers for the FP705 causes my computer to reboot frequently and the
display to freeze. In windows update the same drivers are listed for the
FP705.
When I contacted Benq for help they told me to uninstall the FP705 and
install the correct drivers and to only use the correct drivers for the
specific monitor I have.
So how do I do this using Windows hardware installation wizard?

First, make sure that you have the correct utility cdrom for
the monitor. Next, use the Add Hardware applet to install the
monitor file by going to "Have Disk". When asked for location,
specify the drive where the cdrom for the monitor has been
placed. Either the name of the monitor should appear or there
should be a list. Choose the proper one and let the install
proceed.

 

[Guest]

I was able to install the correct driver but I went into desktop properties,
settitngs, advanced, monitor, properties, update driver but did so manually.
Windows keeps changing it back to T705 (not FP705). I think this or my video
card may be the reason my monitor keeps turning itself off.

 

[D.Currie]

Try setting it for "plug and play monitor" and see what happens. Specific
monitor drivers usually aren't needed. Sometimes they're helpful, but not
always.

 

[GHalleck]

I was able to install the correct driver but I went into desktop properties,
settitngs, advanced, monitor, properties, update driver but did so manually.
Windows keeps changing it back to T705 (not FP705). I think this or my video
card may be the reason my monitor keeps turning itself off.

It isn't Windows that is changing the name back but the
monitor itself. Its firmware is the wrong one or Benq is
playing sales games with its products. Contact Benq tech
support and see if it has a solution.