modem works in AOL 8, but not 9 after WinXP installation

[bobizat]

Hello all. Here is a real challenge. I got a WinXP Pro
system with a so-called V.92 modem (U.S.Robotics 5699B).
None of the "features" worked with it, so I installed my
old PM560LKC 56K/V.90 Actiontec Call Waiting PCI internal
modem. When I did this I could not connect to AOL 9.0
Optimized. It would stop on Step 3, then redial after a
minute. It worked fine in AOL 8.0. On my old Windows 98
system, the modem worked fine in AOL 9.0 Optimized, but
since I reinstalled it in the old system it only works in
AOL 8.0. Very odd. This is a hardware modem, not one of
those WINmodems. How did a driver in Windows XP mess it
up? I was surprised that a driver could affect the
hardware itself, but either it did, or I physically messed
up something on the modem, which I think is highly
unlikely considering it still works. I would be
interested to see if anyone knows what might be done to
fix such a problem. I am at a total loss myself. Please
help... all suggestions welcome. Thanks.

 

[Yves Leclerc]

With my experience, AOL uses its own modem control and not Windows modem.

Y.

 

[Alvin Brown]

Hello

Just update your modem driver

Alvin

 

[Bob Harris]

This is a long-shot, but modern hardware, including modems, sometimes has a
flashable BIOS (often called firmware). This is different that a simple
driver upgrade. Normally this is not somehting that happens accidentally,
but maybe somewhere along the line a screen popped up and you said OK to a
download and installation of a updated firmware as well as updated drivers.

In either case, get the latest firmware and win98 compatible drivers from
the modem manufacturer.