bill said:
i tried new connection wizard and also tried aol to connect with dial up and
still no dial tone im using verizon dsl but need the modem for microsoft fax
in windows xp
Since you have DSL, do you have the faxmodem connected through one of
the filters necessary for connection of a telephone to a DSL equiped line?
Proper connection of the modular plugs on the faxmodem is VERY
important. A typical faxmodem will be designed to disconnect the
connection to the pass through jack when it takes the modem off hook. If
the cable to the phone line is connected to the pass through jack, your
modem will disconect itself from the phone line and will never take the
line off hook. Either way, the dial tone on a telephone pluged into the
modem will loose dial tone when the modem tries to take the line off hook.
Turn off all unnecessary sources of sound in the room and listen for the
relay to take the line off hook.