Modem 56k prob

[Trevor Appleton]

Trying to set up a 56K dial up connection as back up.

My modem gets an engaged tone after dialling. When I dial the same number I
get an answer from a computer/modem etc.

The same thing happens with two different ISP's.

I am using one line from my ISDN BT Home Highway connection for this, whilst
for normal internet access I am on ADSL on a seperate line into the house.

Any help appreciated.

 

[Paul Murphy]

Trying to set up a 56K dial up connection as back up.

My modem gets an engaged tone after dialling. When I dial the same number
I get an answer from a computer/modem etc.

The same thing happens with two different ISP's.

I've seen this problem before when a modem mistakes one countries ring tone
for a busy (engaged) signal. It usually happens when the modem is not
designed for the country its being used in or it has not been correctly
installed/configured on the PC. Are the correct drivers installed and is it
set up for UK use?

I am using one line from my ISDN BT Home Highway connection for this,
whilst for normal internet access I am on ADSL on a seperate line into the
house.

I dont think this would come into it as long as your 56k modem is connected
correctly to the phone line side using the microfilter or whatever the
equivalent is for an ISDN line. Personally my 56k modem is just plugged into
the phone side of my ADSL splitter so it also doubles as an answering
machine.

Paul

 

[Trevor Appleton]

I've seen this problem before when a modem mistakes one countries ring
tone for a busy (engaged) signal. It usually happens when the modem is not
designed for the country its being used in or it has not been correctly
installed/configured on the PC. Are the correct drivers installed and is
it set up for UK use?

I dont think this would come into it as long as your 56k modem is
connected correctly to the phone line side using the microfilter or
whatever the equivalent is for an ISDN line. Personally my 56k modem is
just plugged into the phone side of my ADSL splitter so it also doubles as
an answering machine.

Paul

Well it IS a MEDION PC (German) so perhaps that is the problem. I'll try
their helpline (though it's not easy talking to someone in India with basic
English!)

 

[Paul Murphy]

Well it IS a MEDION PC (German) so perhaps that is the problem. I'll try
their helpline (though it's not easy talking to someone in India with
basic English!)

Is the modem the one that was originally supplied with the PC from Germany?
If so and you've already restored the PC and then configured it for use in
the UK (using the Win XP Control Panel Regional and Language options
function) and it still plays up there is a likely workaround. You may be
able to put an "X0" (thats a zero not the letter O and without the quotation
marks) in the modems advanced/extra settings space (under Windows XPs
control panel). This will force the modem to disable busy signal detection
and dialtone detection - but should allow it to dial the ISP and connect.
Perhaps you'd rather write an email to Medion here http://www.medion.co.uk/
than phone them?

Paul

 

[Shep©]

Trying to set up a 56K dial up connection as back up.

My modem gets an engaged tone after dialling. When I dial the same number I
get an answer from a computer/modem etc.

The same thing happens with two different ISP's.

I am using one line from my ISDN BT Home Highway connection for this, whilst
for normal internet access I am on ADSL on a seperate line into the house.

Any help appreciated.

Have you made a new DUN connection specifically for the modem?

 

[jameshanley39]

Trying to set up a 56K dial up connection as back up.

My modem gets an engaged tone after dialling. When I dial the same number I
get an answer from a computer/modem etc.

The same thing happens with two different ISP's.

I am using one line from my ISDN BT Home Highway connection for this, whilst
for normal internet access I am on ADSL on a seperate line into the house.

Any help appreciated.

I don't know much about ISDN, but a quick google said it needs an ISDN
modem.

My 56k modem plugs into the BT(british telecom) Socketin the wall. It's
not ISDN. It's just the socket the telephone plugs into.

56k dial up mdoems - to my knowledge. only plug into whatever hole the
telephone plugs into.

 

[Trevor Appleton]

Have you made a new DUN connection specifically for the modem?

Yes

 

[Trevor Appleton]

I don't know much about ISDN, but a quick google said it needs an ISDN
modem.

My 56k modem plugs into the BT(british telecom) Socketin the wall. It's
not ISDN. It's just the socket the telephone plugs into.

56k dial up mdoems - to my knowledge. only plug into whatever hole the
telephone plugs into.

The BT Home Highway gizmo on the wall has ISDN sockets for an ISDN line into
a PC but also two ordinary phone sockets, one of which I use with a phone.

 

[Trevor Appleton]

Is the modem the one that was originally supplied with the PC from
Germany? If so and you've already restored the PC and then configured it
for use in the UK (using the Win XP Control Panel Regional and Language
options function) and it still plays up there is a likely workaround. You
may be able to put an "X0" (thats a zero not the letter O and without the
quotation marks) in the modems advanced/extra settings space (under
Windows XPs control panel). This will force the modem to disable busy
signal detection and dialtone detection - but should allow it to dial the
ISP and connect. Perhaps you'd rather write an email to Medion here
http://www.medion.co.uk/ than phone them?

Paul

May have to resort to Medion as X0 hasn't helped unfortunately.

 

[jameshanley39]

The BT Home Highway gizmo on the wall has ISDN sockets for an ISDN line into
a PC but also two ordinary phone sockets, one of which I use with a phone.

Maybe. If you want to use a 56k dial up modem. You have to plug it into
an ordinary phone socket(cant' use phone at the same time). If you
want to use ISDN, you gotta use an ISDN modem.

 

[Shep©]

The BT Home Highway gizmo on the wall has ISDN sockets for an ISDN line into
a PC but also two ordinary phone sockets, one of which I use with a phone.

What operating system?

 

[old jon]

What operating system?

Never mind that. Where have you been Shep ?.

 

[Trevor Appleton]

Maybe. If you want to use a 56k dial up modem. You have to plug it into
an ordinary phone socket(cant' use phone at the same time). If you
want to use ISDN, you gotta use an ISDN modem.

Don't need a modem with ISDM just software. Have used a 56k modem on the
ISDN's phone line before.

 

[Trevor Appleton]

What operating system?

XP home

 

[Shep©]

What operating system?

Never mind that. Where have you been Shep ?.
Contract work sometimes takes me away :/

 

[Trevor Appleton]

Is the modem the one that was originally supplied with the PC from
Germany? If so and you've already restored the PC and then configured it
for use in the UK (using the Win XP Control Panel Regional and Language
options function) and it still plays up there is a likely workaround. You
may be able to put an "X0" (thats a zero not the letter O and without the
quotation marks) in the modems advanced/extra settings space (under
Windows XPs control panel). This will force the modem to disable busy
signal detection and dialtone detection - but should allow it to dial the
ISP and connect. Perhaps you'd rather write an email to Medion here
http://www.medion.co.uk/ than phone them?

Paul

Spoke to Medion today and they tell me having a 56k dial up facility is
incompatible with ADSL, i.e. you can't have both on same PC. Does anyone
agree?

 

[Paul Murphy]

Spoke to Medion today and they tell me having a 56k dial up facility is
incompatible with ADSL, i.e. you can't have both on same PC. Does anyone
agree?

You wont be able to use both connections at the same time - well at least my
ISP doesn't allow this. I have ADSL and a 56 kbps modem and can use one at a
time without any problems. I think you were just being spun this yarn so the
support person could get out of providing a real solution. Have another try
on the phone and you might also want to check that the connectoid you're
testing is using that X0 (or you could try X1) advanced setting. Setting the
modem to use this generally wont change any pre-existing connection
settings.

Paul

 

[CK]

Spoke to Medion today and they tell me having a 56k dial up facility is

incompatible with ADSL, i.e. you can't have both on same PC. Does anyone
agree?

It doesn't seem to be true to me. For example, and I know this wasn't
both on the same PC, a while back I was in a houseshare. I was on
dial-up and one of the others went for ADSL, which he didn't want to
share. Worked fine - he had his connected to the ADSL, and I had my
modem plugged into the microfilter, the same as a normal voice call.

CK

 

[Shep©]

Spoke to Medion today and they tell me having a 56k dial up facility is
incompatible with ADSL, i.e. you can't have both on same PC. Does anyone
agree?

I respect and recommend,"Medion" systems but you must have got an
ahole at the other end of the line.You can run loads of different
types of connections on a PC once set-up correctly.

I used to run my ISDN modem and a standard analogue modem as a
back-up,no probs.Also did the same with DSL and standard modem.
Made sure I had two separate DUN connections and that they weren't
sharing IRQs.