From: "Mike Fisher" <
[email protected]>
| I re-installed SP2 (after re-installing my OS, because malware corrupted my
| files). Now, I can't connect to the internet. An error message pops up to
| tell me Windows Explorer can't find "mmsvc32.exe".
|
| How do I connect to the internet? How can I be certain that all malware is
| gone from my machine? Is there any hope I can stop this from happening
| again?
If you are using WinXP SP2...
Open a Command Prompt and type the following command line...
netsh winsock reset
Close the Command Prompt then reboot the PC.
When you can access the Internet, use the following Multui AV Scanning Tool becuase
mmsvc32.exe is the name used by a few Internet worms.
http://www.sophos.com/support/knowl...arch&product_search=0&submit.x=58&submit.y=12
Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe
To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close
Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }
NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.
C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.
You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.
When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file.
http://www.ik-cs.com/multi-av.htm
* * * Please report back your results * * *
