Missing Send/Receive Button? One day it was there, the next gone!

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Guest

Missing Send/Receive Button? One day it was there, the next gone! I have
deleted and re-added the accounts, ran the detect and repair, still no love!

Someone suggested that it might be a corrupt profile; and I would have to
create a new profile; then transfer the contents from the old to the new.
This seemed like a tricky process so I am looking for a step-by-step guide to
ensure that all the old profile contents are moved to the new profile. It
would kill me to delete the old profile, not realizing that I did not export
my contacts, or signatures, or something just as critical, but just don't
know about.

Thanks!

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CaveCanem said:
Missing Send/Receive Button? One day it was there, the next gone! I
have deleted and re-added the accounts, ran the detect and repair,
still no love!

Someone suggested that it might be a corrupt profile; and I would
have to create a new profile; then transfer the contents from the old
to the new. This seemed like a tricky process so I am looking for a
step-by-step guide to ensure that all the old profile contents are
moved to the new profile. It would kill me to delete the old profile,
not realizing that I did not export my contacts, or signatures, or
something just as critical, but just don't know about.
Click to expand...

If you gleamed that form the prior post you misread it. You can create a
new mail profile and point it at your existing data file using hte Data
Files button in the Mail applet of Control Panel. No exporting/importing
whatsoever.

Before doing that, though, with Outlook closed, try deleting the file

%AppData%\Microsoft\Outlook\{profilename}.srs

where "{profilename}" matches your current mail profile name. If that
doesn't work, try deleting and re-adding the account. If that doesn't work,
see this:
http://www.howto-outlook.com/faq/newprofile.htm

Don't use Outlook itself to add the old data file back in, however. Do it
all from within the Mail applet. Configure the profile to use the old data
file first with the Data Files button, then use the E-mail Accounts button
to add your accounts back in and choose the old PST as the delivery
location.
 
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