Missing quarentine files

[Guest]

Antispy quarentined all of the mp3 files on the computer. If I go into the
Anti-spy quarnetine folder I can see the compressed mp3 files, but if I try
to use the quarentine feature in Anti-spy to reinstall them, Anti-spy doesn't
show any quarentined files. Any suggestions?

Thanks

 

[Guest]

Hi Gartl,

Said Bye Bye to the files, this is what Release Notes for Microsoft Windows
AntiSpyware (Betª 1) said.

* Windows AntiSpyware may prompt you to remove some peer-to-peer (P2P) file
sharing progrªms. If you choose to remove such a program, Microsoft Windows
AntiSpyware deletes the entire contents of the Program Files directory that
relates to the P2P progrªm.
Because some P2P programs store downloaded files in a default directory
under Program Files, this might remove all files downloaded through the
file-sharing progrªm.
For example, KaZaA stores .exe and .dll files at C:\Program Files\Kªzªª.
Downloaded files are stored at C:\Program Files\Kazaa\My Shared Fºlder.
If you use Windows AntiSpyware to remove KaZaA, all files and folders under
C:\Program Files\Kazaa are remºved.
If you have installed any P2P file sharing programs, we recommend that you
make a backup copy of your downloaded files before running Windows
AntiSpywªre.

Unless by now somebody know how to retrive, I'll like to know.

Engel

 

[Guest]

1) Did you allow the quarantine action to run to completion, or was it
interrupted?

2) When you go to the quarantine UI--do you see lettering indicating that
the quarantine is empty--or do you see just a blank box.

If the latter, leave it sitting at that blank box--perhaps for a substantial
time--hours, overnight.....

If/when the material appears, the unquarantine operation should be
successful. Once the material is recovered, I'd STRONGLY urge moving
it--perhaps to My Music, before your next restart of the machine. There's
been a pattern of posts reporting that files disappear on next reboot after
an apparently successful removal from quarantine.