Missing Operating System - is the disk dead ??

[Guest]

One of our computers shows the following message after the bios screen

Missing Operating System

The user had installed Norton Systemworks and he said that before the error
occured there was a Norton Disk Doctor message about "partitions or something
like that", his words not mine ! He clicked on ok to fix the problem.

As the user has not backed up recently I need to get some files off it. I've
tried the XP recovery console but it cannot find a disk, even after loading
the drivers from a floppy.
I've put the disc in another computer as a slave, but when I try opening it
I get "this disk is not formatted, format it now?"

Can I get into this disk or is it dead ??

Regards
Howie

 

[R. McCarty]

You'll need to use a Disk Management tool to try and recover the
partitions on the drive. The more you use/access the drive the less
chance of recovery. There are a number of tools available to do a
recovery. Acronis Disk Director 10 is one possible choice.