missing file "shell.dll"

G

Guest

whn trying to load various software packages they indicate i'm missing a
"shell.dll" file or it's corrupt. how do i load this file from an xp cd-rom
and where does it extract into. thanks jack
 
G

Gerry Cornell

Look in the System and the Application logs for Error and Warning
Reports and post copies here.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;enus;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message(email) and do a paste into the body of
the message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from Event Viewer.


Hope this helps.

Gerry
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