MISSING FILE CANT INSTALL PRINTER....HELP!!!

[SANDEE]

PLEASE HELP! WHEN I TRY TO INSTALL NEW PRINTER (HP
DESKJET) AFTER I PUT IN THE SOFTWARE THAT CAME W/ PRINTER
AND THE INSTALATION WIZARD DOES SEARCH A PROMPT COMES ON
THAT SAYS "THE FILE 'usbprint.sys' ON WINDOWS XP HOME
EDITION CD-ROM IS NEEDED"
WHY AM I MISSING THIS FILE? AND WHAT DO I DO TO CORRECT
THIS PROBLEM? IS THERE A FREE DOWNLOAD SITE THAT I COULD
USE TO DOWNLOAD IT?? PLEASE,PLEASE HELP BEFORE I THROW
THIS COMPUTER OUT MY WINDOW!!!

 

[Haus]

Hello
Does it ask you to put your XP cd in to install the missing file, then to
put your software cd in to continue installation?
What model of HP Printer do you have?
Have you gone to HP's website and tried to download the driver there,
usually more updated drivers.

Be careful not to post in CAPS for it will cause someone to get on you.
It is considered rude and to be shouting.

--
Hope This Helps
Haus
Not a MVP
Not a MS-MVP
Not nothing just a good ole boy..

 

[MrPutney]

Hi Sandee,

quite a few installs of windows XP on Dell , or HP
machines don't seem to carry all the necessary files as
they should. Do you have your windows XP CD that came ,
or should have come with your system? If so, I may be
able to help walk you through a windows repair. Let me
know. Also let me know if your computer is a Dell or HP.
Do you use Yahoo Messenger? Plus, if you decide to throw
your computer out the window, please take pictures.

Mrputney
(e-mail address removed)

 

[Cari \(MS-MVP\)]

Please turn off your Caps Lock key. It's considered shouting, is extremely
rude and makes the posting difficult to read.

What happens when you put your XP Home CD in the drive as requested?