Missing desktop and explorer.exe in task manager

[bsikorski]

Hello,
Our complete desktop Icons and Taskbar are both missing. I have two
logins and they both have the same results. I can get to the programs
through TaskManager. I had some trouble
with a trojan virus and lots of spyware. I've tried the
fix on kelly's site...did not work. Explorer.exe is not running in
task manager.
When I ran the fix, it does not start explorer.exe. When I run a New
task from task manager as explorer.exe, I get a pop up that says that
Explorer has problems and has to close. Still no icons. Can anyone
shed some light on this for me? I would appreciate it greatly.
Bonnie

 

[Thorsten Matzner]

Our complete desktop Icons and Taskbar are both missing. I have two
logins and they both have the same results. I can get to the programs
through TaskManager.

Try this: "Taskbar Is Missing When You Log On to Windows"
(http://support.microsoft.com/?kbid=318027).