Missing cab

[bha19]

When I bought my computer a few years ago they installed student teacher
edition 2003. Now on several occasions when I use my email and someone send
me an e-mail that that tries to open microsoft outlook I get a message box
that say can't find ZF561407.CAB. The only thing to do now is
ctrl-alt-delete, since the box keeps popping up if i try to cancel. I have
the office disk and can't fix or reinstall because it also says I am missing
the file. What should I do? I would hate to have to uninstall and reinstall
and find out that the same problem still exists.

bha19

 

[Roady [MVP]]

You should uninstall Office and then install it again and install Service
Pack 3 for Office 2003 and additional updates.
Reinstalling Office won't wipe your settings but it of course never hurts to
make a backup first.
See http://www.howto-outlook.com/howto/backupandrestore.htm

 

[bha19]

Thanks for the tip, but I already have service pack 3. I think I fixed the
problem. I tried to run outlook from the start menu and it said Outlook
failed to start properly last time do you want to start in safe mode? I said
yes and then exited. I then tried to load it again and it started fine. If I
get any more trouble I will try to reinstall it.

 

[Roady [MVP]]

That is unrelated to your original post. The fact that it tried to start in
Safe Mode is the direct result of you killing the outlook.exe process
before.

Also note that I mentioned to install Service Pack 3 after you have
reinstalled Office 2003 as a reminder ;-)