Missing 2 digits on product key sticker

[Clint]

I bought a retail of Windows Vista Ultimate from Newegg. Part of the product
key sticker is ripped off and I'm missing the last 2 digits. I don't even
know how to contact MS support because they ask for a PID and I can't find
that on the box or anything. All I have is the disks, Certificate of
Authenticity, and the product key with 2 missing digits. What do I do?

 

[Mick Murphy]

Take it back to where you bought it, pronto!

 

[Clint]

Well I got it online so it shipped to me, and Newegg doesn't take software
returns.
I did find the "Windows Vista Validation Issues" site
(http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=1004&SiteID=25)
so I'll see what they say first.

 

[Mick Murphy]

http://support.microsoft.com/default.aspx/kb/326246/en-gb

Clint; the above is for lost, damaged, etc software.

Hope it helps you.

 

[Rick Rogers]

Hi,

Contact Newegg and tell them the package is damaged and that you did not
recieve a full Product key. They need to replace it. If they do not, then
contact your credit card company and have the payment withheld.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Bruce Chambers]

I bought a retail of Windows Vista Ultimate from Newegg. Part of the product
key sticker is ripped off and I'm missing the last 2 digits. I don't even
know how to contact MS support because they ask for a PID and I can't find
that on the box or anything. All I have is the disks, Certificate of
Authenticity, and the product key with 2 missing digits. What do I do?

Contact NewEgg and arrange exchange your purchase for one in an
undamaged package.


--

Bruce Chambers

Help us help you:


http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot

 

[Bruce Chambers]

Well I got it online so it shipped to me, and Newegg doesn't take software
returns.

They sent you damaged goods. It's their responsibility to make good on
your purchase, not Microsoft's.


--

Bruce Chambers

Help us help you:


http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot

 

[John Barnes]

The key is inside the hard plastic case. If it is damaged it was Microsoft
that damaged it.
That said, NewEgg is top notch at handling RMA's

 

[Bruce Chambers]

The key is inside the hard plastic case. If it is damaged it was
Microsoft that damaged it.

Ah! Thanks for enlightening me. (I haven't purchased a retail package
in years.)


--

Bruce Chambers

Help us help you:


http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot

 

[johnsonnn]

--
you have to do guess the last 2 alfa-numeric digit of you Windows Vista
Product key
or you have to obtain an other Windows Vista Product Key in replace of you
current Product Key,;
thanks
or E-mail me

 

[DevilsPGD]

In message <[email protected]>

you have to do guess the last 2 alfa-numeric digit of you Windows Vista
Product key
or you have to obtain an other Windows Vista Product Key in replace of you
current Product Key,;
thanks
or E-mail me

How would emailing you help?

 

[AJR]

What to do? Of course you did contact Newegg?

--
you have to do guess the last 2 alfa-numeric digit of you Windows Vista
Product key
or you have to obtain an other Windows Vista Product Key in replace of you
current Product Key,;
thanks
or E-mail me

 

[johnnn]

hee is the alternative product key "BRP6M-RC9CJ-VWDRK-KP2C2-9QFGW"