Migrating to a new computer

S

Sidg9

Windows XP pro
Outlook 2003

I have my email working
My calendar has transferred properly

I see my contacts folder but I can't use it to send an email to multiple
recipients.

I get the following error:

"The address list could not be displayed. The contacts folder associated
with this address list could not be opened; it may have been moved or
deleted, or you do not have permissions. For information on how to remove
this folder from the Outlook Address Book, see Microsoft Outlook Help"

I believe that's where I got the advice to uncheck "Simple file sharing"

When I did so it appeared to me that I had all the rights I needed to get
this working.

I also tried various kinds of "exports" and "imports" that are provided in
Outlook's menu

None has worked.

Any help will be appreciated
 
D

DL

Niether Import or Export is the correct way to migrate native outlook data,
as posted here daily
 
S

Sidg9

I've already learned that.
I said that in my post.

Do you have anything that would help?
 
R

Russ Valentine

Depends on what you did.
Your question is answered here daily.
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or operating system. Use the following steps to reset
the connection. Note that in some instances you may actually have to remove
the Outlook Address Book completely from your Profile, close Outlook, and
then re-add it before you can get it to work.

For Outlook 2000, Corp/Workgroup:
Go to Tools > Services. Make sure the Outlook Address Book service is
listed. If not, add it. Next, R click on the Contact folder or folders you
want the OAB to display, choose "Properties", go to the Outlook Address Book
tab and check the "Show this folder as an E-mail address book" box. You may
also need to go to Tools > Options > Addressing Tab and choose to show your
Contacts folder.

For Outlook 2002/2003:
Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or change
existing directories or address book. Is the Outlook Address Book present?
If it isn't listed, add it and close and restart Outlook. If it is listed,
then remove it and close then restart Outlook and repeat these steps to add
it.

For Outlook 2007, you add and repair the address book service using a
different steps:
Tools > Account Settings > Address Book Tab. Is the Outlook Address Book
present? If it isn't listed, add it and close and restart Outlook. If it is
listed, then you can no longer repair this service by removing and re-adding
it. Instead you must create an entire new Outlook profile from scratch and
add the Outlook address book service to it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
 
S

Sidg9

Thank you.
I appreciate your response.
I'll try to get back to you and let you know how I made out
 
S

Sidg9

Removing the address book and "adding" it back and restarting Outlook
worked......Thank you for your help!
 
R

Russ Valentine

Glad it worked. FYI, you can no longer use this method in Outlook 2007 and
2010.
 

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