Microsoft Works Task Launcher

[Guest]

After trying to open this programme I get the following message:

Microsoft works cannot access one or more files it needs to run. These files
may have been renamed, deleted or moved.

If anyone could inform me of how to obtain these files or advise, it would
be much appreciated.

Thanks 2705gemini

 

[Merlin]

After trying to open this programme I get the following message:

Microsoft works cannot access one or more files it needs to run. These
files
may have been renamed, deleted or moved.

If anyone could inform me of how to obtain these files or advise, it would
be much appreciated.

Thanks 2705gemini

Goto control panel > Add or Remove Programs > Scroll down to Microsoft
Works. Click on "Change", then "Next" and finally "Reinstall". Have your
Microsoft Works install cd handy.

 

[Guest]

Hi Merlin, thanks for the advice, I did try what you said but I get the
message;

The windows installer service could not be accessed. This can occurr if you
are running windows in safe mode, or if the windows installer is not
correctly installed.

Can anyone tell me how can I tell if I am running windows in safe mode?

Or advise me on how to install the windows installer?

Much appreciated. 2705gemini.

 

[Merlin]

Hi Merlin, thanks for the advice, I did try what you said but I get the
message;

The windows installer service could not be accessed. This can occurr if
you
are running windows in safe mode, or if the windows installer is not
correctly installed.

Can anyone tell me how can I tell if I am running windows in safe mode?

Or advise me on how to install the windows installer?

Much appreciated. 2705gemini.

Here http://www.kellys-korner-xp.com/xp_tweaks.htm line 348 right hand
side.

 

[Merlin]

Here http://www.kellys-korner-xp.com/xp_tweaks.htm line 348 right hand
side.

Or a more direct link to the Microsoft KB article on this matter
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q315346

 

[Guest]

Hi Merlin, thanks again for your time and advise.

I followed the link to microsoft support and tried two methods;

Method 1 - Re-regeister the windows installer

But I could not locate the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer

So i tried Method 2 - Re-install the windows installer

But when entering the following lines at the command prompt one at a time
pressing enter after each -it says that the system cannot find the file
specified

ren msi.dll msi.old
ren msiexec.exe msiexec.old
ren msihnd.dll msihnd.old

If you have any advice on what to do next Merlin it would be appreciated.

Advice by anyone else is also welcomed.

Thanks 2705gemini.

 

[Merlin]

Hi Merlin, thanks again for your time and advise.

I followed the link to microsoft support and tried two methods;

Method 1 - Re-regeister the windows installer

But I could not locate the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer

So i tried Method 2 - Re-install the windows installer

But when entering the following lines at the command prompt one at a time
pressing enter after each -it says that the system cannot find the file
specified

ren msi.dll msi.old
ren msiexec.exe msiexec.old
ren msihnd.dll msihnd.old

If you have any advice on what to do next Merlin it would be appreciated.

Advice by anyone else is also welcomed.

Thanks 2705gemini.

cd\windows\system32\dllcache

Now your screen should look like this

c:\windows\system32\dllcache>

Then type these commands
ren msi.dll msi.old
ren msiexec.exe msiexec.old
ren msihnd.dll msihnd.old

 

[Guest]

Yes i changed to the proper directory first, but this has not resolved my
problem.