Microsoft Word not saving

[Carey Frisch [MVP]]

Problems in Windows Explorer or the Windows shell
after you install security update MS06-015
http://support.microsoft.com/kb/918165

Easy Fix: Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software - Fix (MS06-015)"
to download a registry fix.

Note: You may need to temporarily disable your antivirus program
in order to safely run the scripted fix.

If you have a NVIDIA video adapter, download and install
the latest drivers from NVIDIA. Make sure to uninstall the
old NVIDIA drivers before installing the new drivers.
http://www.nvidia.com/object/winxp_2k_84.21.html


Also, review the following:

MS06-013: Cumulative security update for Internet Explorer
http://support.microsoft.com/kb/912812

Internet Explorer ActiveX compatibility patch for Mshtml.dll
http://support.microsoft.com/kb/917425/


--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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:

| I'm also having a serious problem with Word not saving documents and
| freezing up when I try to open a file. Also I'm not able to get any other
| files located on my computer only those under my computer. When I try to
| change locations the hour glass shows up and it freezes the computer. Can
| someone tell me what is going on? I also uninstalled and reinstalled
| Microsoft Word.
|
| Denise

 

[Guest]

I can't save any files or e-mail attachments and I get an error report
stating I need to upgrade MS Office

 

[DENISE JOINER]

I'm also having a serious problem with Word not saving documents and
freezing up when I try to open a file. Also I'm not able to get any other
files located on my computer only those under my computer. When I try to
change locations the hour glass shows up and it freezes the computer. Can
someone tell me what is going on? I also uninstalled and reinstalled
Microsoft Word.

Denise

 

[Larry Samuels]

This is caused by a recent critical update

Security Update MS06-015 - Fix
Line 383 (right hand side):
http://www.kellys-korner-xp.com/xp_tweaks.htm


--
Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for
support calls that are associated with security updates
Larry Samuels Associate Expert
MS-MVP (2001-2005)
Unofficial FAQ for Windows Server 2003 at
http://pelos.us/SERVER.htm
Expert Zone-