L
Leythos
We buy hundreds of laptops per year for my company, from varying
manufacturers, all running XP Pro. Other than basic equipment
failures, they seldom freeze or reboot - and if they do, it is almost
always traced back to the user going somewhere on the net where they
shouldn't have, and getting viruses/trojans/spyware/malware/adware.
Don't blame to OS for the user's flaws.
I agree, where I live the Tech Support for the schools is provided by
some group called Treca, and I don't think they have a competent
technician or designer in their group. The install systems for students
that are not locked down, have mice with balls instead of optical (since
the kids take the mouse ball), don't configure anything correctly on the
desktops or laptops......
I went in on weekend and reconfigured all 16 computers in my wife's
classroom and, with the exception of the mouse balls, she never had
another problem, and if she had a problem, I provided her with an image
on CD that would auto-restore any machine in about 8 minutes.
It's not really what you buy, it's knowing how to use it - or in the
case of schools, knowing how to get around the incompetent technical
people that set them up.