Microsoft Spyware Installation propblem

[Guest]

I have installed (I think) Microsoft Spyware, problem is when I click on the
icon to run a scan, or "Open", I just get a quick flash of a smal window on
the screen which is the logo (bulls eye) along with "Microsoft spyward", and
"beta".

What am I doning wrong? Thanks for helping.

 

[Guest]

Hello Jerry,

Download and install Ccleªner
http://www.ccleaner.com/download124.asp

Reboot to Safe Mode

Please ensure you are doing this under a Administrator accºunt

Clear prefetch files by going to Start menu and Run and typing

prefetch

and then click OK.


Delete Cookies and Temp Files.
Open a Internet window and go to Internet Options, Delete Cookies and Temp
Files and included all offline content then also go to
Start and Run and type

%temp%

and clear that fºlder.


Open Ccleaner and press "Run Cleaner" from the menu choose 'Issues' and
then press scan for issues, Repair any fºund.

HOW TO Enable Hidden Files for the next step:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339

Empty your IE cache and your other temporary file folders.
eg: c:\temp, c:\windows\temp or C:\Documents and Settings\<name>\Local
Settings\Temp (the path to your temp folder will change depending on your
name) - sometimes programmes can be hidden in there - watch out for
mysterious *.exe files or *.dll files in those fºlders.
and c:\Documents and Settings\username\local settings\Temporary Internet
Files\Content.IE5 and delete all the files in those directories and
subdirectºries).
http://www.mvps.org/winhelp2002/delcache.htm

Run the Disk Cleanup tººl
To start the Disk Cleanup tool, click Start, click run, type cleanmgr.exe in
the Open box, and then click OK.

Rebººt

Download MSAS again and choose to save file NOT run it from MS. After
download run setup.
Also turn off any AntiVirus utility you might have installed before
attempting
installatiºn. Also any program running in the taskbar.

1. Goto Start Menu then Add/Remove Progrªms

Select Microsoft Antispyware and press Remºve

2. Goto C:/drive > Program Files and delete the MSAS fºlder

3. Goto Start Menu then search and select all files and folder's Search for
these files and delete them (They will be in system32)

gcUnCompress.dll
GCCollection.dll
hashlib.dll


Open Ccleaner and press "Run Cleaner" from the menu choose 'Issues' and then
press scan for issues, Repair any fºund.

Rebººt

I hope this post is helpful, let us know how it works ºut.

Engel