Microsoft Outlook

B

bluexah

My Microsoft Outllook 2003 takes forever to load in after being logged off..
Is there any way to speed up the process?
 
V

VanguardLH

bluexah said:
My Microsoft Outllook 2003 takes forever to load in

Does "load in" mean "startup"? The larger your message store and the
move enabled add-ons you have installed will make Outlook take longer to
startup.
after being logged off..

If you logoff your Windows session, all user processes are terminated.
That includes Outlook. You can't run Outlook or other apps when you are
logged out of Windows.
Is there any way to speed up the process?

Hard to say. You want to load Outlook but then you say you are logging
out of Windows? Outlook won't run when you are logged off.

If instead you meant that you startup Windows and then logoff (and then
re-login) and Outlook is taking a long time to load then perhaps it is
because you have lots of programs loading on login so your computer is
busy loading them all and Outlook is just one of many that it is trying
to load. Having fewer startup items for Windows will eliminate how busy
you make Windows when you login.
 
B

bluexah

i don't think i made myself very clear.. sorry.. it is not linked to the
startup.. it happens all the time when i try to open it. it gives the logo
right away bit stalls on it for about 5 minutes until it opens up the mail
all the way.. thanks for your time
 
M

Milly Staples [MVP - Outlook]

Have you updated Office/Outlook to the latest service packs/patches?

Define "long time."

If you start Outlook in Safe Mode, does it load as expected?

What add-ins do you have installed?

Does the start-up hang on the splash screen or do you get a blank window?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, bluexah asked:

| My Microsoft Outllook 2003 takes forever to load in after being
| logged off.. Is there any way to speed up the process?
 
M

Milly Staples [MVP - Outlook]

Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000
or XP, you will need to enable searching hidden and system folders.)

Once you have done so, reopen Outlook and it should open fine. You will
need to rebuild any custom toolbars or customizations as the file outcmd.dat
controls how the toolbars display. When it becomes corrupted, it will cause
Outlook to hang because it cannot create the toolbars that you expect.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, bluexah asked:

| i don't think i made myself very clear.. sorry.. it is not linked to
| the startup.. it happens all the time when i try to open it. it gives
| the logo right away bit stalls on it for about 5 minutes until it
| opens up the mail all the way.. thanks for your time
| "VanguardLH" wrote:
|
|| bluexah wrote:
||
||| My Microsoft Outllook 2003 takes forever to load in
||
|| Does "load in" mean "startup"? The larger your message store and the
|| move enabled add-ons you have installed will make Outlook take
|| longer to startup.
||
||| after being logged off..
||
|| If you logoff your Windows session, all user processes are
|| terminated. That includes Outlook. You can't run Outlook or other
|| apps when you are logged out of Windows.
||
||| Is there any way to speed up the process?
||
|| Hard to say. You want to load Outlook but then you say you are
|| logging out of Windows? Outlook won't run when you are logged off.
||
|| If instead you meant that you startup Windows and then logoff (and
|| then re-login) and Outlook is taking a long time to load then
|| perhaps it is because you have lots of programs loading on login so
|| your computer is busy loading them all and Outlook is just one of
|| many that it is trying to load. Having fewer startup items for
|| Windows will eliminate how busy you make Windows when you login.
 
B

Brian Tillman [MVP - Outlook]

ok, been trying to locate the file.. any tips?

Open Windows Explorer and enter %AppData%\Microsoft\Outlook in the Address
field. Click Go.
 
V

VanguardLH

bluexah said:
i don't think i made myself very clear.. sorry.. it is not linked to the
startup.. it happens all the time when i try to open it. it gives the logo
right away bit stalls on it for about 5 minutes until it opens up the mail
all the way.. thanks for your time

You never mentioned if Outlook used to be speedy to load and lately it
got slow. Based on your original post, and without any inferences to
the history of use with Outlook, apparently Outlook has always been slow
to load.

Did you move the .pst file to a mapped drive (i.e., network drive)?
Outlook doesn't support networked .pst file (because a handler to ensure
proper closing of the .pst file if the connection is lost does not exist
on the other host). Ungraceful closure of the .pst file can corrupt it.

If you put the .pst file on a mapped drive, and since many hosts are
configured to terminate idle sessions, the delay could be to reestablish
a connection to the mapped drive before the .pst file can be opened.

Did you disable e-mail scanning by your antivirus software? That won't
work for some programs (i.e., their transparent proxy still has e-mail
traffic passing through it so if their proxy is slow or unresponsive
then so, too, is your e-mail client that has to go through that proxy).
In that case, you have to uninstall the AV software and do a custom
install of it where you opt to NOT install their e-mail scanner.

How big are your .pst file(s)? The bigger they are, the slower Outlook
gets. I believe the default for the new Unicode format .pst files is
20GB. Microsoft doesn't recommend increasing that size due to slowdown
in accessing the database records. Even at that size, Outlook will be a
lot slower than, say, trying to open and access a 2GB file.

Have you tried running Outlook in its safe mode ("outlook.exe /safe")?
That will load Outlook without any add-ons. If the slowdown disappears
then an add-on is causing the lag. When Outlook loads, it must also
load all enabled add-ons. When Outlook exits, it must first unload all
enabled add-ons. If an add-on crashes or hangs on load/exit then
Outlook also crashes or hanges on load/exit.
 

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