Outlook Microsoft Outlook Ordinal 16 could not be located

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When I select send/receive in Microsoft Outlook, I keep getting this error message: "ccApp.exe--Ordinal Not Found The Ordinal 16 could not be located in the dynamic link library Dec.SDK.dll" Does anybody have any suggestions?
 
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Reply to Rush Re: Ordinal 16 error

Hi Rush,

I run the latest version of the Norton Anti-Virus program and I assume that it includes Norton internet security?

Delicatexan
 
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I am getting the same error message when I hit the send/recieve button on my Outlook program. I have removed and reinstalled my norton twice. Any other suggestions?
Thank you - Babs
 
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Hi again Babs :)
Haven't seen you on here for a while...
(If you're the same Babs that had a previous Outlook enquiry?)
Otherwise...Welcome to PCReview! :wave:

Try recreating your Outlook Profile.
BACK UP First! Take a *.PST of your folders.
 
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Well, I just backed up my outlook folders (a pst) - how do I re-create my outlook folder??
Thank you.
Babs
 

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