Microsoft outlook (not responding)

[SEH]

Hi = can anyone help. I can't get in to Microsoft Office
Outlook. It opens but 'freezes' after about two second so
I can't download messages or open any existing messages?

Thanks

 

[John]

when that happens to me I bring up task manager (ctl-alt-
del) and almost always find that a second Outlook is
still running. You won;t see it under applications, but
you will see it under processes. you must end the
process tree for the one that is still running.

I don;t know why this happens.

 

[Milly Staples [MVP - Outlook]]

Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000
or XP, you will need to enable searching hidden and system folders.)

Once you have done so, reopen Outlook and it should open fine. You will
need to rebuild any custom toolbars or customizations as the file outcmd.dat
controls how the toolbars display. When it becomes corrupted, it will cause
Outlook to hang because it cannot create the toolbars that you expect.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the SWEN virus, all mail sent to my personal account will be deleted
without reading.

After searching google.groups.com and finding no answer, SEH asked:

| Hi = can anyone help. I can't get in to Microsoft Office
| Outlook. It opens but 'freezes' after about two second so
| I can't download messages or open any existing messages?
|
| Thanks