cejay19 said:
so is the microsoft office 2000 program causing the blue screen shut downs.
there is nothing else different with my computer that i know of.
Possibly, but it's not very likely. BSODs are most commonly caused by
defective hardware or incompatible/corrupted device drivers. Only very
rarely will an application such as Office 2K cause them. The occurrence
of the error after the installation of Office 2K may just be a coincidence.
The next time your PC crashes, read the BSOD. The top 2 or 3 lines of
this screen will contain information that can help solve your problem.
Carefully write down these lines and post the exact text back here.
Hopefully, one of us will be able to provide some insight.
Additionally, you should check your Event Logs to see if they can
shed any light on the matter, To do so, Right-click Computer >
Manage > Event Viewer > Windows Logs > System and Application. Record
the specifics of any red-flagged error messages and post the exact text
back here. Again, hopefully, one of us will be able to provide some
insight.
--
Bruce Chambers
Help us help you:
http://support.microsoft.com/default.aspx/kb/555375
They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin
Many people would rather die than think; in fact, most do. ~Bertrand Russell
The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot