Microsoft Agent & questions

M

Mambo

I'm trying to get an application to work that uses the Microsoft Agent. The
Agent's balloon comes up but is silent, no speech, other sound effect with it
work. I had re-imaged my hard drive with an image I created in 2003 right
after a clean install XP Home on a dual boot computer. I installed the
program after that date so don't have a working copy installed from this
image. I've done all the updates except Windows Media Player and Internet
Explorer 7 because I'm on a 15 inch monitor; 800x600 and the two 7 versions
just don't look like windows... unless there's 'skins' for them out there.

The main issue, no sound from the agent. Back in 2003 I think this was
resolved by deleting and reinstalling something and it wasn't the MS Agent or
the software that's trying to use it, something from Windows. I'm asking for
any clues on what might be preventing the agent from speaking. Sound is
enabled, nothing muted and 'silence' isn't checked. The TTS works from
within XP but from the software and from MASH (Microsoft Agent Scripting
Helper), both have no sound.

Any help would greatly be appreciated!! I use that TTS ever day and really
need it working again for school.
____

The reason I had to reimage (via Powerquest Drive Image Pro bought out by
Norton's) was because I had to change the CMOS battery and for some reason
all these problems started after that so just went back to a clean install.
I wish I had taken better notes the first time the problem was solved.

I'll add which products work and which don't if it helps and if this info
needs to be edited out I understand.

Cyberbuddy latest version (no sound)
MASH (Microsoft Agent Scripting Helper) was tried to fix problem but that
doesn't work either.

Narrator in Accessibility does work

I also found this software; http://www.spacejock.com/yRead_Download.html and
that does work.

I want to get everything functioning again and make a new image on CD.
Eventually will get a new computer with Vista but not for a while. I'm on 1
GB RAM, Dell Dimension 4300 1.4 GHz. Upgraded sound & video card. This
computer would not be able to run Vista at optimal level.
 
B

Brian A.

Mambo said:
I'm trying to get an application to work that uses the Microsoft Agent. The
Agent's balloon comes up but is silent, no speech, other sound effect with it
work. I had re-imaged my hard drive with an image I created in 2003 right
after a clean install XP Home on a dual boot computer. I installed the
program after that date so don't have a working copy installed from this
image. I've done all the updates except Windows Media Player and Internet
Explorer 7 because I'm on a 15 inch monitor; 800x600 and the two 7 versions
just don't look like windows... unless there's 'skins' for them out there.

The main issue, no sound from the agent. Back in 2003 I think this was
resolved by deleting and reinstalling something and it wasn't the MS Agent or
the software that's trying to use it, something from Windows. I'm asking for
any clues on what might be preventing the agent from speaking. Sound is
enabled, nothing muted and 'silence' isn't checked. The TTS works from
within XP but from the software and from MASH (Microsoft Agent Scripting
Helper), both have no sound.

Any help would greatly be appreciated!! I use that TTS ever day and really
need it working again for school.
____

The reason I had to reimage (via Powerquest Drive Image Pro bought out by
Norton's) was because I had to change the CMOS battery and for some reason
all these problems started after that so just went back to a clean install.
I wish I had taken better notes the first time the problem was solved.

I'll add which products work and which don't if it helps and if this info
needs to be edited out I understand.

Cyberbuddy latest version (no sound)
MASH (Microsoft Agent Scripting Helper) was tried to fix problem but that
doesn't work either.

Narrator in Accessibility does work

I also found this software; http://www.spacejock.com/yRead_Download.html and
that does work.

I want to get everything functioning again and make a new image on CD.
Eventually will get a new computer with Vista but not for a while. I'm on 1
GB RAM, Dell Dimension 4300 1.4 GHz. Upgraded sound & video card. This
computer would not be able to run Vista at optimal level.

Do you have SAPI 4.0 installed? If not you need to install it, if you do it may be
corrupt and you need to reinstall it.
See here on the right under Windows XP Users:
http://www.microsoft.com/msagent/

--


Brian A. Sesko { MS MVP_Windows Desktop User Experience }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375
 
M

Mambo

That was installed with the software just a few days ago after all the
Windows updates. I did tech for 6 years but our company moved our dept
elsewhere so missing out on the daily tech people. :) It wasn't something
from Agent that needed to be deleted & reinstalled, I think it was within
Windows & then it worked. Unfortuantely I neglected to take notes on that
particular thing so back at square one where I was in 2003. I've been
searching 'microsoft, agent, tts, "no voice"' and not finding much.
 
M

Mambo

Reinstalled and same problem. I know it was something that wouldn't normally
be downloaded for XP home, I believe it was deleted & then reinstalled or
maybe just deleted. Are there any known issues with MS Agent that could
hinder it working? The balloon will pop up and you see the text in it but no
sound. The other sounds in the agent work.
 
B

Brian A.

Mambo said:
Reinstalled and same problem. I know it was something that wouldn't normally
be downloaded for XP home, I believe it was deleted & then reinstalled or
maybe just deleted. Are there any known issues with MS Agent that could
hinder it working? The balloon will pop up and you see the text in it but no
sound. The other sounds in the agent work.

I see mention of it having to do with midi synth here:
http://groups.google.com/groups/search?hl=en&q=ms+agent+has+no+sound&qt_s=Search+Groups

--


Brian A. Sesko { MS MVP_Windows Desktop User Experience }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375
 
M

Mambo

It was the soft synth, changed via start/ settings/ control panel/ Sounds and
Audio Devices/ Audio tab/ MIDI music playback and then changed the default
device and Cyberbuddy & midi both now work. :)
(I'm still on classic view)
 
B

Brian A.

Mambo said:
It was the soft synth, changed via start/ settings/ control panel/ Sounds and
Audio Devices/ Audio tab/ MIDI music playback and then changed the default
device and Cyberbuddy & midi both now work. :)
(I'm still on classic view)

If I have any sound turned on at all, it'll be good ol rock n roll, otherwise it's
not worth it. Glad to see you have communication again, good luck and enjoy.
--


Brian A. Sesko { MS MVP_Windows Desktop User Experience }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375
 
M

Mambo

With a TTS reader I don't have to read long things, just listen to them. :)
I like midi working too, don't have a midi compatable keyboard but maybe some
day... have created midis the old fashioned way.

Hope they come out with an IE7 & Windows Media Player for XP that still
looks like Windows... got away from Latest ones because just looked goofy on
800x600 & w/ XP. Usually use Firefox though so it works out.
 

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